Convergys, a global leader in customer management and the country’s largest private employer, has been named BPO Company of the Year at the International ICT Awards.
This is the second time for Convergys to receive the award. The recognition encompasses all aspects of business management excellence, such as financial and operational performance, depth and breadth of services, client and employee growth, company leadership, as well as social responsibility. Convergys was also a finalist for BPO Employer of the Year.
Above photo shows Convergys Vice President for Operations Deployment Rain Tan (4th from L) holding the BPO Company of the Year Award. With him are Convergys (L-R) Senior Manager for Accounting Roland Ngo, Executive Administrator Rina Ordoñez, Senior Manager for Procurement Marion Hernandez, HR Director Hans Montenegro, Senior Administrator Jennifer del Rosario, Employee Communications Manager Ria Salvana and Senior Manager for Employee Communications Hanica Pacis.
The International ICT Awards is organized annually to honor the achievements and contributions of BPO companies, individuals and the overall industry to the Philippines and the international business community.