Smart WiFi gets mixed reception.

di ako familiar with Smart WiFi dahil sa tagal ko na wala sa pinas. totoong IEEE 802.11 ba yung protocol na ginagamit dito? secured ba ito? kung Wifi nga, possible itong pagkaraketan ng mga sniffers at “evil twin” phishers.

What happened to Globe Worldpass???

Smart WiFi is *not* the IEEE 802.11 WiFi that we know. Smart broke conventions and *branded* their service as “WiFi”.

necio
> “alam ko hindi kasi kailangan ng Line of Sight.”

Smart WiFi requires line of sight. maniwala ka na. 😉 I got it from the horse’s mouth.

Globe Worldpass includes the WiFi that we know and they have hotspots around the metro, in service areas of Globe. Globe Worldpass is a combined service of GlobeDSL, Globe Dial-up and Globe WiFi access. It can’t be a direct competitor of Smart WiFi because Smart WiFi is nationwide and is for residences or offices.

The way I see it, mixed reaction ang Smart WiFi because different geographic locations receive different quality of service from the outsourced installers (linemen) and local service hotlines.

It’s an emerging technology. expect the bugs.

ka edong

i mean pala “alam ko hindi (802.11 protocol) kasi kailangan ng line of sight..” sorry guys..

From what I’ve read about it so far, I wouldn’t think Smart WiFi is a good option over DSL unless you really have no other choice. And DSL would offer better bandwidth.

and by the way im not using any router for internet sharing im only using an ICS of Microsoft and its good for online gaming…

UNG mga taga BULACAN apply kayo sa akin ng SMART WIFI FOR INTERESTED PARTY YOU CAN CONTACT ME IN MY jafrancisco22@yahoo.com i give you my landline just BUZZ ME and leave a message….

To all who interested on my SMART WIFI query we can make a helpful link and troubleshooting that necessary to have a good connection to SMART WIFI technology….sooner i’m gonna host a website for WHAT and HOW this SMART WIFI Works and Troubleshoot. THANKS GOD BLESS US !!!!!

i have a diary of my experience with smart wifi at http://not-another-blog.blogspot.com/2005/08/smart-wifi-diary.html

i have no complains. i just get what i pay for.

M

i am interested to put up one when i go vacation.the problem is – there’s no smart cell sites close to my area nor any any cell site seen within my area.in fact, we are having difficulties in receving messages on our mobiles due to the absence of this cell sites.hope you can arrange one in mariveles bataan near baseco country. tnx and best regards.

The “Wi-Fi” label is marketing hype. Microwave transmission is a totally different animal from 802.11x… Your mileage will vary; being closer to a SMART cellsite will give you better results. Line-of-sight is a requisite for this to work; obstacles such as tree branches (and on occasion, inclement weather) can degrade the connection or sever it completely. My experience with their service leads me to give a conservative recommendation. I currently have no problems with LOS as my house is right beside the cellsite (many people have had no luck). Bandwidth is slightly greater than promised in my case (132kbps instead of 128), and performance is exactly as marketed (average DL speed is 14.5kbps; twice as fast as dial-up). The downsides of this service are 1) poor technical support (the call centre agents have very rigid scripts, and forget about getting help from network engineers; they’re owned by a contractor) 2) frequent service interruptions (you are disconnected from the network for up to several minutes at random occasions; unforgivable in an “always on” service 3) ports are blocked to prevent subscribers from running a server; those of you looking to use BitTorrent/P2P and remote login via SSH/other method will have to look elsewhere, and 4)the service contract has a lock-in period of one year. To sum up, I recommend the service for people who a) live in remote areas with inadequate communications infrastructure, b) don’t have/don’t need a landline, c) don’t need advanced features or just need basic service, d) simply have no choice of ISP (I fall into this category) d) are satisfied by mediocre speeds (I guess I’ve been spoilt by my College’s T3 connection. *laughs*). If they are available, do yourself a favour and evaluate other broadband providers first. Hope this is useful to prospective subscribers! The best choice, after all, is an informed one.

Yes, i have wifi subscription and the promise of 128 kbps? i only receive 44 kbps, sometimes much less. I hope than upgrading to 256 kbps will i receive better connections. One thing more is that i can observe disconnections at night time.

yeah for most part smart wifi sucks. im playing online games, the only reason i decided to subscrbe with this service, but the problems keeps coming, for 4 days now, ive been experiencing intermittent connections, not just lag, but totally no connections at all. it may only last for a minute or so, but the damage has cost me 30 mins or so, of my time just wasted. Lag is just fine when ur playing online games, but no connections should already mean disconnection from the game, which results to automatic death, and eventually you will just end up losing some of your time levelling up, cause youll have to do it over again. haaay. the main problem with smart wifi is the consistency of their connection, i hope they will work on these someday.

Heyy u guys at smart wifi technical, I hope that the above comments will give us subsacruber better services in internet, wifi really sucks, lag, disconnections, speed going slower and slower imagine 22.8 kbps wooooooow, boooooooooooohhh, is this a trial ISP or not. its getting worse……….

Pls….sa mga taga bulacan can you advice me kung pwede yan sa cafe? i mean kung mabilis talaga sya…

Grrr!!!! the speed got worst!!!

smart wifi here in malolos/hagonoy bulacan area is very very slow, especially on this time between 11am-9pm in the evening. i suggest to all of you guys here in bulacan area not to stick with this damn so called broadband or should i say dial up. because believe it or not sometimes when i measured my internet speed the speedometer reaches as low as 20-15 kbps. omg! now tell me is this a broadband or what?.. hehe. the speed is not stable. to all the smartwifi ceo’s or owners of this damn isp, arent you ashamed of what you are doing with your clients? Nagbabayad po kami ng sa oras. sana po ayusin nyo itong business nyo. araw2 na lang sumasakit ulo namin sa nakaka dismayang bagal ng internet nyo! sana magkaroon ng himala! well, i am planning anyway to terminate my subscription as well as my other friends because of the stupid service that we have experienced.

Leo,

It’s http://169.254.1.1

Btw, after a day of use I’m f*)(#*@ pissed with the service. Constant disconnections!!! I’m trying to call 6727277 but the no. is unavailable now. I will be complaining tomorrow and get this disconnected.

ask ko lang po? if it is ok ang recieption here, near SM Fairview??pls give me an idea???? interesting kc ang kanilng promo.

here’s my story:

im connected with meridian 256kbps since August 2005. First week of October pagkatakeover ng Smart sa kanila naging 100kbps na lang ave speed ko. I called up Tech Support many times walang nangyari. Mag November na ganun pa rin. I decided to take action na.

I printed 6 speedtests:

Mc Afee – 80kbps
Globequest – 120kbps
2wire – 90kbps
Testmy – 98kbps
PLDTWeRoam – 103kbps
and their very own PLDTPlay – 87kbps

Nagpunta ako sa Smart Wireless Center kunwari magaaply ako ng WiFi at mangmang sa Broadband nila at eto ang sinabi sa akin ng agent nila dun:

“….sir ang speed namin is 4x the speed of dial-up kaya masisiyahan kayo bukod dun magagmit nyo pa ang telepono nyo…”

Putang ina, nagdilim ang paningin ko hinagis ko sa kanya yung prints ng speedtest ko at pinagsasabihan ko yung mga nagaaply sa loob ng opisina nila na pinagloloko nila ako.

Nagulat yung rep nila hindi makapagsalita at lahat ng tao nakatingin sa akin. nilapitan ako ng opisyal nila at pilit akong kausapin sa loob na lang siguro nabubulabog na ang gustong magsubscribe sa kanila. sinabi ko na lang na ayusin nila ang serbisyo nila kundi hindi lang yan ang aabutin nila sa akin.

lumabas na ako at iniwan ko silang tuliro.

Para sa mga taga smart wifi ito lang ang masasabi ko sa inyo…… PUTANG INA NINYO!!

Putang-ina! nakakalibog yung CSR sa smart wireless habang kinakausap ko nakatingin ako sa boobs. shyyettt parang lalabasan na ko. nagbate nga ko sa sinehan eh…. grabe sarap ng mga chicks sa smart wifi.

Mga bro dito na page burstable po ang tawag sa Bandwidth ng smart. It means na tumataas yan at bumababa… ndi yan constant.

d naman totoo yung 256kbps na speed na sinasabi nila ehh, im only getting 33-40kbps downstream… is this what i pay for?(988php monthly) to be sure SSID umaakyat ng 59-60 pataas, and malapit lang ako sa smart site, kbps nga naman talaga “kay bagal parang snail”…

kung gusto nyo ng problema o sakit ng ulo i-try nyo lang magpakabit! potang ina pagpapakabit pa lang e siguradong sasakit na ulo nyo!!

tanong ko lng po kung mabilis kahit sa isang pc lng ung wi-fi broadband mo.

kac po ung sa kapit bahay nmin 100kbps ung sa knla
may 8 computer po cla dun

eh sa isang pc lng gano po kbilis

tga dasma,cavite sa cityhomes sa taas ng bundok
hehe

Well, I thought the case about SMART wifi’s inconsistency, instability and poor service was isolated in my case, well Im one of you! currently entering my 3rd month subscription of Smart Wifi actualy it shoud count as 4th. HERES MY ABCD to Smart Wifi Experience: (A) I took a month before they have installed connections on my PC contrary to their 3 to 4 days installation claims considerably because im in a 2hrs distance from Bacolod but still its very patient-burning to wait that long and the worse it mess up, the CSR and Wireless Center had a different schedules virtualy CSR Scheduled Appoinments did never happen until now with all their promises a single of it so they are LIAR as they deserved it, Wireless Center schedules did happen through my follow-ups with them It got me connected however when i was able to
locate the strongest signal the portal wont open the internet and it keep saying my account was ALREADY IN USE?! so another 2 weeks before I was able to finaly surf. well the good thing It get me hooked to the internet and enjoy the 128 speed because at that time I was the first to have wifi in our area so maybe the speed wasnt deflected. still im doubting in their service and consitency until (B) I experience frequent disconnections but stil I assume its normal until the worse came (C) without announcement even notice Sept 28 they reboot the base system they shot it off according to their agent because of system enhancement of upgrading to 256kbps…well maybe a day or so would be considerable but worse it took 3 week and a half! woow how about our payments…so i call them …as in all LINES are BUSY or NO ANSWERS at all! NAG CALL CENTER PA KAMO!!!. so i forward this inconvinience to Wireless Center neither them cannot contact thier wifi affiliates in manila and they cant do nothing because the UTAK is in manila…i got a chance to call them a week later with the bursting rage yet like their previous promises and service still they can DO NOTHING about it or just wait for eternity…wat a service! so I kip on calling but the VERY ACCESIBLE HOT LINE is always busy. so I tried to (D) terminate the plan because the case is hopeless they advise not becoz it is subjected for a pre-termination fee HELO?!! the problem was’t us it was their SYSTEM ENHANCEMENT fair bla na? so i gave them chance til it get me back just last OCT 23! ay salamat. thankfully their speed here in our area doesnt yet dessipates becoz its just 3 of us sharing a single tower like what fellow wifi in some parts. so far disconnection wasn’t yet eminent I use it uninterruptedly for 12hours everyday regardless of weather, no prolem so far now hopefully, yet when im done with my lock-in ill jump to Globlines. I wont even recomend SMART wifi to my friends. thanx

Walang kwenta ang SMART WIFI connection dito sa Sucat Pque. Nagreregister lang ang 27kbps….whats bad is that it only works in the morning. Pag hapon na…wala nang connection…naisip ko na baka Sun cell sila na daytime lang tulad ng advertised sa TV na pwedeng gamitin unlimited pag daytime…. sa totoo lang…hindi ko recommended ang SMART/MERIDIAN connection sa lahat ng taga PARANAQUE. MagDSL na lang ako..dagdag lang ng 250pesos…sure pa ang connection…

Ive had WiFI connection here in Talamban,Cebu for five months now, not a single glitz since day1 of installation…im getting my money’s worth 🙂

TINKIBEE===It doesn’t mean that u will have a good connection, even if ur r near or u can see the SMART cell site… wag kang tanga o bobo!!! cguro nmn tapos ka ng highschool to understand wat i’m saying…..

pwede ba ang Smart Wifi kahit saan sa Pinas basta may near na Smart Cellsite?as in anywhere in the country,even in liblib na provinces basta may smart cellsite.back in the Pinas,we live in Samar and in QC.i’m planning to spend some time (about a year),mostly staying in Samar,can i have smart wifi there and in QC as well.its ok,if its 2 separate accounts.

Naku, pagisipan nyo mabuti bago magpakabit ng smart wifi kasi di smart yon. Almost 3 weeks na ko at ang assessment ko ay di worth it. Mabagal na connection speed ang makukuha nyo taliwas sa advertisement nila na 256 kbps. I’m getting as low as 30 kbps lalo na sa evenings parang dial-up. At magtingin muna kayo sa tipidpc.com sa forum nila at dun malalaman nyo yung mga sakit ng ulo nung iba. Dapat sa smart wifi ma tv patrol para matuto sa kasinungalingan nila at panloloko nila. Corporate irresponsibility at indifference sa mga customer nila itong smart na ‘to, mukhang pera. O kaya check out other providers na muna. One week na ko reklamo but ayun ganun pa rin parang nakakaloko sila. At di ka makaka alis agad at may one year contract sila, pero wala naman akong pinirmahan. Mantak mo niloko ka na gagaguhin ka pa. KAPAL!!!!!!

to everyone who encounter lost of signal or looking for a server try to go up to ur canopy and try to increase ur line of sight by incresing ur height and it might work and sold the problem….

im from bulacan, similar to others complaint, i also experience those problems, naubos na nga pasensya ko sa CSR nila at Technical Support. They always told you “Sir, Im sorry to hear that but please wait within 24 hrs to resolve this matter.”

SMART WIFI SUCKS! DO NOT APPLY!

you have some points but i don’t want to symphatize with you. if they can’t explain their product well then don’t launch it until you get a good marketing officer to do the job. =(

we pay right, serve us right.

we signed your terms and conditions with the hopes of receiving your promises, we didn’t signed it to make our life miserable.

just my 2 cents =(

prof wolf,
thank you so much for ur explanations.. a lot has been made clear to me. (like bakit sa dial ko and download speeds ko varies from 1.5 to 3.x.. minsan lang ako makakita na nag 8.x .. basta masaya na ako pag 3.x ang speed… question: is there ANYONE who can achieve a dial-up speed na double digits, 10.0, 28.8 or 56.0?? e bakit kasi 56k ang sabi nilang speed e…)

anyway, going back to smart wifi.. atat na nga akong magsign up.. but im having reservations bec of these many negative feedback. Also, im waiting for one of the other competitors like globe, sky, etc to offer a competing product. Any word on this? (gusto ko na sana 899 ng Sky.. pero 192 lang sya e.. if only yung promo nilang burstable 2x speed offpeak hours is for 1 year instead of just for 3 months mag sisignuo na sana ako..)

Been to Smart WC several times, pero noong nov 1 when we went to Manila Memorial (Sucat) e may booth doon ang Smart Wifi, of all places!! (hehe weird no, sa sementeryo sila nagbebenta) May nakasetup doon na mga naka smart-wifi so i saw them in action for the first time.. i tested speed nila and 68.0 something lang yata. Sabi ko o.. kala ko ba 4x the speed? e barely over dialup naman yan a.. e ang kulit ng agent, ilang beses nyang paulit ulit na “sir di nyo na kailangan pa ng phoneline, pwede nyo ng gamitin phone nyo habang nakainternet.. tsaka unlimited..” hello, i know what dsl is so im not some newbie na kailangan mong iexplain yun no. parang yun lang ang selling point nya e. Tapos may lumapit na ibang agent mas marunong, inexplain nya ng kaunti. Kasi malayo daw sila sa nearest cellsite. And i noticed na “connected speed” nila is only 100kbps.

Anyway, here are some questions i have..

1) Anyone get a “connected speed” of 200 above? yung sinasabing burstable, can it go beyond ur connected speed or are you stuck with it until u reconnect again? (sa dialup kasi minsan nakaconnect ka 28.8 lang.. ur stuck w/ that unless you disconnected and connect again and get a 56k connected speed..)

2) accdg sa explanation ni prof wolf, basta w/in 2 km ka sa nearest celsite e ok na speed mo? is this correct? is it the case of the nearer you are, the better ur speed is? I think malapit lang kasi kami sa isang building na may smart cellsite e. Im near SouthSuperhigway-Vito cruz.. so im sure its a strtegic location to place a cellsite and naconfirm din ito ng isang smart agent..

if this is the case, does this mean kaya i will achieve a better than averge speed (compared to the majority of smart wifi users it seems..) On the other hand, baka naman bec its a central location e marami akong ka-share sa bandwidth.. if so, how does that work.. how do they distribute the bandwidth? equally? first come first served? or the nearer you are to the cellsite the more you get? Im very much interested sa mga technical background like this so if prof wolf can share some more of his insights it will be a big help not just to me but to others here as well.. thanks..!

P.S.. great blog site btw, Abe!! 🙂

THINKING-ABOUT-IT, no its not the nearer you are, the more faster your speed is. it is THE NEARER YOU ARE, THE MORE ROBUST YOUR CONNECTION IS. i.e. THE NEARER YOU ARE, THE LESSER YOUR CONNECTION IS SUSCEPTIBLE TO INTERFERENCE. THE NEARER YOU ARE THE GREATER YOUR RSL (received signal level). about bandwidth sharing, the bandwidth is equally distributed to simultaneous users, provided that the bandwidth left for a particular user is still greater than his COMMITTED BW.

prof wolf,

thanks again for ur insight.. (ive looked at several other blogs/forums about smart wifis and this blog is one who actually gives a lot of useful info.. most others just have people cursing smart’s service.. 🙂 )

i get what ur saying.. so let me rephrase it a bit.. isnt that like saying, THE NEARER YOU ARE, THE BETTER YOUR CONNECTION IS? ie, youll have a better chance of getting better speed than someone further down the line who, bec of interference and what nots, get poorer connection?
sorry, just speculating here.. im not very technical. What is received signal level anyway?

btw, what speed do you get on your smart wifi connection?

lastly, ano ba ang committed bandwidth ng smart? legally, does this mean if it falls below the commited bw e pwede silang kasuhan or ask for refund or something?

Hayy naku mga tol, kuya, mare, pare, ate pag nagpakabit kayo ng smart wifi para kayong bumiling ng baotong ipupukpok ninyo sa mga ulo ninyo,
4x faster daw e h naging 4x slower ehh, tapos me 24 hours support ehh lahat available naman hindi ka pa maka contact, maya maya ubos na battery ng cell mo.
sana ayusin muna nila.

nag pa upgrade pa naman ako pero bagal parin 256kbps daw pero pag nag browse ka super bagal

from your neighborhood

nakakainis tlga ang smartwifi,, sana nag pldt dsl nalang ako,, walang kwenta ang 24hr tech support nila,, sabi 256kbps ang speed 24hr,, bumababa ito sa 80kbps starting 10am hanggang 1am,, ask ko lang kung ang pldt dsl ba ganito din??

IF YOU WANT TO KNOW THE REASON WHY YOUR SPEED VARIES, LOOK FOR MY EXPLANATION ABOVE. HINDI AKO TAGA-SMART. I JUST WANT TO EQUIP PEOPLE WITH KNOWLEDGE BAGO TAYO HUMARAP SA SMART AND MAGREKLAMO.

talking about wireless, check this out: IT Outlook.

hello im a new smart wifi subscriber here in davao city,lahat ng cnabi nyo was all true, ive experienced it all, the naive techsupport, the delays,low internet speed, na walan pa nga ako ng signal for 3 days, and when i called the techsuport *1888 sobrang walang alam!1 out of 10 lang cguro ang may alam,tapos when they cant solve the problem they will redirect you to a higher technical support, putang ina anong gawa pala nila basic computer support!!!,sobra din bagal ma low bat nlng cel mo sa kakaintay, and when the installer arrived they said ung tower(cel site) nila nagka poblema, they trasfer the connection to another tower which is more than 2kms away from my home pero ok namn cguru kasi ok namn ang weather dito sa davao and wala namn bldgs that can cause obsruction, ung bill ko they send it to me with the same day due date.putang ina!!i agree with u “prof wolf” it also matter with the installer kung magaling ang installer eh ok yung case mo,in my experiencd ok namn ang instaler na pnadala nila and tama kulang talaga ng explanationa ang smart wifi sa mga customers nla, But on the other hand i agree with “the duh” lets give smart a chance pero if ther service will continue with no improvements, putang ina cla! pa dds(Davao deth squad) ko cla! hahahaha..!

tama c prof wolf cristine. kung hindi mo na lang maintindihan yung sinasabi ni prof wolf, wag mo na pilitin at baka dumugo ang ilong mo. mahalagang malaman mo yung technology ng wifi para hindi ka magrereklamo sa smart ng basta basta lang.. tingin ko rin installer ang problema.

the question is ” are you willing to pay 988php for 2 years for this kind of speed?” im only getting 36kbps, d pa talaga constant, im also a smart wifi user… pero for almost 2months now ganun parin.. wala pagbabago. 988php for 36kbps? think about it.

I AGREE with Christine. Responsibilidad ng SMART na ayusin dapat ayusin. At isa pa, marami sa Filipino na nagtitiis na lang para di maabala. And for ASIO and PROF WOLF, kahit installer pa sinisisi nyo or the csr nila…still it was the duty of smart para alamin nila ang klase ng trabaho ng hinahire nila…Siguro naman hindi sila mga tanga na sa DAMI DAMI nang nagrereklamo sa SMART, para hindi nila maisip if may mali sa kanilang mga installers…Its thier responsibility to find out kung ano problema..at tanggapin nyo man o sa hindi, may pagkukulang ang smart, sa dami naming nagrereklamo, until now wala silang ginagawang improvement. Mga dudes, wag masyado magmarunong ang iba diyan, dahil hindi lahat ng FILIPINO tatanggapin ang ganyan dahilan, mas marami tao ang di nag wewaste para pag aralan ng husto kung ano problema sa technical nila, dahil yan ang isa sa binabayaran sa smart,ang mantain nila ang service nila ng matino….MALIWANAG NA MANLOLOKO ANG SERVICE NILA SA SMART WIFI. Yun lang po mga pare..salamat!

ey tyrone kung hindi pag aralan ang kanilang service eh magiging TANGA ka namn nyan, i think as a subscriber alam mo rin ano responsiblity mo especially knowing their products or services o technical ba. its like your appying a job the first thing u should do is first know the company,personally i know the negative feedback ng mga smart wifi users pero alam ko this is ther critical moments kasi bago pa sila.

Yeah right, its not na ayaw intindihin ng mga ilang tao ang techinicals nila…pero the issue here.They still be the one who maintains on it.At problema pa rin nila i-solve ang dapat ibigay nila sa client.Parang isang pagkain yan, na pag sinabi na masarap, sinusubukan mo if okey nga quality haggang babalikan mo na para bumili ulit.If honest lang sila sa mga subscriber at sa promotion e di sana wala talagang nagagalit,and being in advertising and having also an owned business…FALSE ADVERTISEMENT pa rin sila kaya nga madami nagagalit dahil nag eexpect…sa dami ng nagagalit sa smart…hindi pwede lahat isa isahin mo na mag explain ng kapalpakan nila….tanggapin na kasi natin na di talaga maasahan as of the moment ang SMART WIFI….Sana lang they do an action na lang para ma-improve baka sakali dumami pa subscriber nila….SA SUBSCRIBER PA RIN NABUBUHAY ANG SMART, kaya dapat alagaan at bigyan ng tama at siguradong service 😛

FOR ME DA BEST ANG SMART WIFI.. KC NKUKUHA NMAN NAMIN UNG RANGE NG SPEED.. BKA KC SA MGA PC NA LNG NINYO ANG MY PROBLEMA.. AKMI ANG SPEED NAMIN 256 KBPS.. KAYA NIYANG PATAKBUHIN ANG 8 PC SA SPEED NA YUN.. BASTA AKO WALA AKONG MASASABI THE BEST TLGA ANG SMART WIFI… KAYA CHECK NYO NLNG ANG PC NINYO KC NAKAKAAPEKTO DINA ANG SOBRANG LUMA NG PC…THANKS.. JOHN RODRIGUEZ

hi peeps. im a subscriber of smart wifi since september and i never had problems until the first week of october. i was reading the blogs posted here to hopefully solve the problem but pansin ko puro lang reklamo so i kno it wouldn’t help. i live in cagayan de oro city and i swear ang pangit ng connection ng smart dito. my place is less than 2kms from the smart cell site and i get a speed as low as 20-30kbps and highest registered was 50kbps since october (by the way my connection is 128kbps). so instead of posting another complain, i opted to “find” a solution to the problem… well, i tink i found a solution 1 (well it did worked for me). but however, im not sure if this works wit the rest of u guys but i kno its worth the try anyway.

:: Please remember that editing files/windows settings is done at your own risk. These are suggestions I will not be responsible for anything
that happens to your computer if you follow/do not follow these instructions. ::

NOTE: Check your connection speed before doing this so you can compare the results later.

Go to

http://www.speedguide.net/downloads.php

Please download the tool called “TCP Optimizer”.

To use it, first select the network adapter you use and then your connection speed by using the top slider. (Mine is set to 114kbps).

Then go to FILE and create a backup of your current settings.

Then select “OPTIMAL SETTINGS” in the lower right of the “GENERAL SETTINGS” tab.

Click “APPLY CHANGES” and restart your PC.

Now check if the speed problem is solved and PLEASE let me know if it did by posting a blog here. oh by the way, i got a max speed as much as 380kbps last night!! iv been using this tool for three days now and i never had lags in my online game (navy field – you should try it). works rili fine with me. hope it does with you. good luck. =)

…………LET ME JUST PUT THIS ON RECORD…

The night of Nov. 10, WHILE WE WERE EXPERIENCING again and again ….VERY SLOW CONNECTION AVERAGING AROUND 40kBPS, one of our bloggers here(MUSICK) suggested to change our IP to 192.168.232.253, to disable the connection and enable it afterwards. With such change, your browser will be redirected to the SMART WIFI PORTAL.
MUSICK suggested to download the MOZILLA Firefox and examine the download speed.
I downloaded firefox several times and my download speed registered at 194Kbps to 210Kbps. The other bloggers posted messages saying the same speed with the firefox download.
This firefox download test from SMART PORTAL simply exonerated our antennas, our PCs, Cable and everything in our premises from being the CAUSE of SUCH SLOW connection. BECAUSE THE TRUTH of the more than 2 months of VERY SLOW(40Kbps) SMART WIFI connection lies in SMART’s SHARING CONFIGURATION somewhere in their system. A Sharing configuration which shares a 256Kbps bandwidth between 3 or more subscribers, the same exact bandwidth for Plan988 which we are paying 988php per month.
With this Mozilla Firefox download test done by most SUBSCRIBER-bloggers pioneered by Musick…. ALSO a subscriber….SMART now CAN NOT USE ANY MORE REASON TO TRICK US….. TO STEAL FROM US…
AT DAHIL BISTADONG-BISTADO NA NGA ANG SMART SA PAGNANAKAW NILA SIMULA NOONG Oct. 1, 2005(in our area’s case) hanggang gabi ng Nov. 10, 2005, SMART decided to CRUSH their “sharing configuration” or shall I say their “NAKAW-BANDWIDTH configuration” and return everything to normal. THIS is the very reason why at about 11:00 AM in the morning of Nov.11, 2005, we, the subscribers of smart wifi, experienced for the FIRST time after months of “PAGNANAKAW ng SMART” connection speed that is WORTH the money we are paying to the FRAUDULENT SMART company.
There is no truth that SMART just UPGRADED our PLANS to 384Kbps because if that is true, our speed at DAWN should have been 360+Kbps. I tested my connection at 4:00AM today for several times and the average speed is the same as my tests done yesterday afternoon and this afternoon.
IT IS CLEAR THAT SMART STOLE OUR BANDWIDTH FOR THE PAST TWO MONTHS OR SO….AND IT IS THE RESPONSIBILITY OF SMART TO GIVE REBATES TO ITS SUBSCRIBERS FOR THE VERY VERY VERY POOR SERVICE WE HAVE EXPERIENCED.
A VERY VERY VERY POOR SERVICE CAUSED BY THEIR SHARING CONFIGURATION…..

What we have now is CAUSED by everyone’s EFFORT, Sharing and posting genuine stories of our experiences and tests with our “Sa Madaling Araw lang Rumaragasa ‘Ternet ko Wag Ikabit Fiasco Ito” connections. Lets altogether THANK everyone in this BLOG for their WONDERFUL and FLAMING support, for the SELFISH ones, the bloggers who lambasted SMART for their poor service. I, personally would never forget the FLAMING words posted by most of our bloggers, words that FORCED SMART to stop STEALING from their subscribers….. After ALL, SMART is worth those FLAMING WORDS….

Let us ALL be vigilant with this service….

I specially thank the following BRAVE subscriber-bloggers for their support…

Bea, Jun, MUSICK, Junior, Jose, Jason, Boy, Joey of Eat Bulaga, BPS, Jose .2, Shit, Putang Ina Mo SMART!!!, too late,Boy_Techie, WIFI TADO, the disappointed, Eddie Garcia, jam , pque boy, AKO MABAHO, merg, George Estregan….

… at marami pa pong Iba……

Sa mga nagpasalamat sa Inyong Abang Lingkod……… You are most Welcome…

Salamat Sa Diyos….. Sana’y di na mag-init ulo natin…

…………………….God Bless All of You………………….

SMART…. May Ninakaw kang DAPAT mong ibalik sa AMIN…

Again… Lets ALL be vigilant with this service…..
FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING…

robel sepulchre..as long as your unit hav a lan card,ok na yan.which i think almost all laptop are already built-in.
to knatzeeh.. the tcp optimizer is ok though its not really needed if xp na ang operating system mo.ok tlaga yan sa mga win98,me,2000 lang.wel, yun lang! tnx….

YOU VAN EMAIL ME AT
wag_ikabit_fiasco_ito@yahoo.com

Hmmm.. just found out that there is a new product by PLDT… MyDSL-W. (i noticed that there is a separate thread in this blog about this but ill post here for now since more people read this thread 🙂 ) Info on this can be found at http://www.mypad.net/dslw/faq.asp

Obvious question: Is this the same as smart wifi? One would think so since PLDT owns smart. And they would obviously use Smart’s cellsites (altho they did not specify this in their faq). Speaking of Faqs, PLDTs FAQ on their mydsl-w is a LOT more informative than Smart Wifi’s Faq (whose website has been around for at least 6 months.. you would think they’d update it once in a while..)

Anyway, one obvious difference bet the two is that myDSL-w offers 256k, 512k and up to 1 MBPS !!

Now i dont understand the technical stuff, but if this technology is the same as Smart wifi.. then how can they promise a speed of 1 MBPS when they cant even deliver promised speeds of 128k and 256k in smart wifi?? If its possible to give a speed of 512 and 1mbps then it should be a piece of cake to give everyone 256kbps right? (that is what people payed for..)

Unless of course for some reason PLDT is using different technology for their mydsl-w…

so bottomline, do you guys think getting mydsl-w is better than smart wifi? or are they simply the same product w/ different names? (if so why not offer 512 and 1mbps for smart wifi as well?)

For example, if im the only guy in my area to sign up w/ mydsl-w, but theres a lot of smart wifi subscribers in my area, do i share the bandwidth w them or i get my “own” bandwidth..?

I am new in this blog… I am a constant blogger about smart wifi service at this URL,

http://www.yugatech.com/blog/?p=132

Please see our blogs there… You can look at message 383 of that blog to know why I used the handle “Pinnochio”.
I am just sharing with you the FACTS we have realized based on INPUTS of technical people as well as the results of numerous tests that most bloggers posted there.
We now have 813 posted messages at that URL.

…………LET ME JUST PUT THIS ON RECORD…

The night of Nov. 10, WHILE WE WERE EXPERIENCING again and again ….VERY SLOW CONNECTION AVERAGING AROUND 40kBPS, one of our bloggers here(MUSICK) suggested to change our IP to 192.168.232.253, to disable the connection and enable it afterwards. With such change, your browser will be redirected to the SMART WIFI PORTAL.
MUSICK suggested to download the MOZILLA Firefox and examine the download speed.
I downloaded firefox several times and my download speed registered at 194Kbps to 210Kbps. The other bloggers posted messages saying the same speed with the firefox download.
This firefox download test from SMART PORTAL simply exonerated our antennas, our PCs, Cable and everything in our premises from being the CAUSE of SUCH SLOW connection. BECAUSE THE TRUTH of the more than 2 months of VERY SLOW(40Kbps) SMART WIFI connection lies in SMART’s SHARING CONFIGURATION somewhere in their system. A Sharing configuration which shares a 256Kbps bandwidth between 3 or more subscribers, the same exact bandwidth for Plan988 which we are paying 988php per month.
With this Mozilla Firefox download test done by most SUBSCRIBER-bloggers pioneered by Musick…. ALSO a subscriber….SMART now CAN NOT USE ANY MORE REASON TO TRICK US….. TO STEAL FROM US…
AT DAHIL BISTADONG-BISTADO NA NGA ANG SMART SA PAGNANAKAW NILA SIMULA NOONG Oct. 1, 2005(in our area’s case) hanggang gabi ng Nov. 10, 2005, SMART decided to CRUSH their “sharing configuration” or shall I say their “NAKAW-BANDWIDTH configuration” and return everything to normal. THIS is the very reason why at about 11:00 AM in the morning of Nov.11, 2005, we, the subscribers of smart wifi, experienced for the FIRST time after months of “PAGNANAKAW ng SMART” connection speed that is WORTH the money we are paying to the FRAUDULENT SMART company.
There is no truth that SMART just UPGRADED our PLANS to 384Kbps because if that is true, our speed at DAWN should have been 360+Kbps. I tested my connection at 4:00AM today for several times and the average speed is the same as my tests done yesterday afternoon and this afternoon.
IT IS CLEAR THAT SMART STOLE OUR BANDWIDTH FOR THE PAST TWO MONTHS OR SO….AND IT IS THE RESPONSIBILITY OF SMART TO GIVE REBATES TO ITS SUBSCRIBERS FOR THE VERY VERY VERY POOR SERVICE WE HAVE EXPERIENCED.
A VERY VERY VERY POOR SERVICE CAUSED BY THEIR SHARING CONFIGURATION…..

What we have now is CAUSED by everyone’s EFFORT, Sharing and posting genuine stories of our experiences and tests with our “Sa Madaling Araw lang Rumaragasa ‘Ternet ko Wag Ikabit Fiasco Ito” connections. Lets altogether THANK everyone in this BLOG for their WONDERFUL and FLAMING support, for the SELFISH ones, the bloggers who lambasted SMART for their poor service. I, personally would never forget the FLAMING words posted by most of our bloggers, words that FORCED SMART to stop STEALING from their subscribers….. After ALL, SMART is worth those FLAMING WORDS….

Let us ALL be vigilant with this service….

I specially thank the following BRAVE subscriber-bloggers for their support…

Bea, Jun, MUSICK, Junior, Jose, Jason, Boy, Joey of Eat Bulaga, BPS, Jose .2, Shit, Putang Ina Mo SMART!!!, too late,Boy_Techie, WIFI TADO, the disappointed, Eddie Garcia, jam , pque boy, AKO MABAHO, merg, George Estregan….

… at marami pa pong Iba……

Sa mga nagpasalamat sa Inyong Abang Lingkod……… You are most Welcome…

Salamat Sa Diyos….. Sana’y di na mag-init ulo natin…

…………………….God Bless All of You………………….

SMART…. May Ninakaw kang DAPAT mong ibalik sa AMIN…

Again… Lets ALL be vigilant with this service…..
FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING…

Hello Folks!

I applied sa Smart Wifi and got my refnumber to pay. But before I do that I would like to have some honest feedback from users regarding its quality of service. I read and learned a lot from other forums like these – still I can say mixed ang reactions from the users some are satisfied, some are disgruntled to angry, and some says “puwede na”. – Though I can see na very very glaring ang mga comments ng mga disgruntled/angry users.

I dont know if location is crucial – I live in paranaque – near the centennial, naia terminal, nayong pilipino. If any smart wifi users live near my area – I hope to hear from him/her regarding the experience.

I do hope a reply from you folks to my email and/or through this forum.

Thanks.

Nolimel

pinnochio ::let me just rephrase about tcp optimizers sinabi ko nman that it will not be needed if ur operating is xp u can see it in my blog #103.and i am not a gull.hehehe…and about those antenas its true u can see it tipidpc.com in their forum some of the users confessed it solves the problem…so lets just be happy. as u said the smart already heard our clamors and they are now fixing it…or shud i say they had already fixd it..tnx!peace!

Tanga ako rony alam ko. inaamin ko na. Tungengot tlaga ko. sori!

agree ako sa post ni prof. wolf.. let us be more considerate naman.. yes bago lang sila.. so give them more time.. wag tayu puro reklamo lalo na if we dont know how the connection works.. im running on destiny cable internet,shared bandwidth din toh.. tho i think wifi is much much better in terms of connection and stability. lets see nalang muna how wifi improves, im also planning to change to wifi since its much much cheaper. damn im paying 1.6k php for this fucked up cable internet.
see how lucky u guys na may wifi na sa area nyu. -pRO [ Ang Tigre ng Fenrir ]

i’ve tried downloading. nagdownload ako ng 20 mb of files in less than 2 mins. hanggang ngayon ala pa ako nagiging problem sa kanila. i am from sampaloc, manila. magpost naman sana dito mga taga manila for thier comments and experiences. thanks!

Baldo, saan yung Service Center na may mga chicks na sinabi mo? Yung mga pinupuntahan ko wala eh… huhu.

hav u seen the new commercial of pldt dsl? 999 at 384 kbps. PUTANG INA!!! 1 peso nlng diferens sa smart wifi 998 at 256kbps.. is this a joke!!!!!!!!!Are they trying to fool us again!!! Smart and pldt are partners..papayag ba tayo nito mga smart wifi subscribers!? putang ina!

oo nga rony, niloloko na ata tayo! wag naman silang ganyan.

hmmm… all i can say is that if a company is offering a certain service to consumers, it is their responsibility to make sure that the service is working at its 99.9% efficiency and capability. they should not give the consumers a share of their problems.

just an opinion, i think the service is still in the experimental stage. they should have not provided the service to all consumers but rather tested it thouroughly within a group and with normal to extreme circumstances.

with this, it can be assumed that maybe what all SMART was thinking is the money that they would get from it.

oh well…

e2 pa nakakainis! akla nla, tuloy-tuloy ang connection ng putang-inang wifi n yan, hndi noh! minsan mgkakaproblema ka, kung bakit wla kang connection… anong ginawa? nireset ung basetation na tinututukan mo.. kya un… tatawag ka, hndi ka masasagot ng maayos, idedeny nlng nla na.. kunwari gumagana, kc my ibang gumagamit ng cellsite?ano ba tlaga! kc ganito un, bawat cellsite ng wifi my nkakabit sa taas ng sendfar katulad din ng ating mga antaena, mapapansin nio nkapalibot un sa bawat sulok…eh, pano kung walang nkaharap na sendfar sau..lugi ka diba… isa pa ulit.. alam ng ngmamanage ng cellsite kung DOWN signal mo o hindi… hndi lng nla pnapansin… oh tang-ina…. cno pa mga installer jan…

hoy ralhpy ikaw na atang pinaka bobong installer sa balat ng lupa..puro ka tang ina pa fuck fuck kpa wala knaman rin alam..ang bobo mo!!sobra!… ugok!!! unggoy!!! manok!!!

HOY RONY! cge na manok na ako kung manok, panalo kna.. ako manok ikaw UOD…hehehe… tangina mo! puta k ng ina mo, puta ka pati ina mo… psalamat ka hndi n ako installer ngaun… kung hndi itetrace kita.. fuck mo sarili mo, hindot…

hay.. kakabit lang ng wifi ko.. nung 19 tpos kalagitnaan ng 19 7 hours after installation wla ako marecieve na ip from their DNS, subnetmask ko.. .0.0 ang dulo tapos wla pang binigay na gateway.. hay,, ngaun di ko magamit kaya dialup ako.. tae talga .. pag tatawagan ko palagi reset poe at ipconfig sinasabi.. tpos tatwagan ko customer service ala sumasagot.. tanign nila

SHARKY IS LOGICAL… PROF WOLF IS JUST ELATING SMART. MAYBE HE IS AN EMPLOYEE OF SMART. An Engineer who knows how to configure the Sharing configuration of SMART which started Oct. 1, 2005 and ended Nov. 10, 2005 in our area’s case. Prof Wolf is trying hard to mislead the people here that each of our connections in the first place is shared since it was installed. Why did I say that he is an employee of SMART? Look at his statements… “hintayin na mag-improve ang SMART”????

Sabi pa ni Prof. Wolf sa akin… as if maluluko nya ang lahat ng subscribers ng smart wifi and as if he is an expert when it comes to computer networks(I have several experiences together with my 4 neighbor-subscribers na hindi pa nga nya na-ipapaliwanag eh…kasi mate na sila doon kumbaga sa chess hehehe.. magaling nga siya.. magaling mag-mislead ng tao… Kumbaga…For evil to triumph is for good men to do nothing… And some people in here are here to enlighten every honest subscriber who wants their money’s worth)…and I quote him…..

“pinnochio, if bandwidths are not shared, i.e u have a dedicated pipe, your speed will be close to constant.. it occurs to me that your statement that your speed “never went below 100kbps” as well as your 4 neighbors is implying that your speed did vary… meaning, you, together with your 4 neighbors shared and still shares the same bandwidth pipe.”

THIS IS ONE OF THE SEEMINGLY LOGICAL STATEMENTS YOU CAN EXPECT FROM PEOPLE LIKE “PROF” WOLF JUST TO MISLEAD THE PEOPLE.

I just don’t know if Prof Wolf knows how TCP/IP works…let me remind OR PROBABLY… TEACH HIM.

data/messages sent over the net are divided into “packets”. Each of these packets does not necessarily follow a constant “path”… Many of them will use different paths depending on the traffic on the networks THEY GO THROUGH… THEREFORE…whether you have a dedicated or shared bandwidth, your speed will definitely vary.
The speed variation of a dedicated 128 Kbps bandwidth is close to 105 to 128 Kbps…For 256Kbps bandwidth, the variation is close to 210 to 256 Kbps. The variation is due to the path taken by each packet of the data/message transmitted…. In TCP/IP, considering the different paths taken by packets, this variation is “close to constant”.
And if you have Plan 788 and your speed never goes below 100Kbps… maximum of 128Kbps… your speed, considering again the different paths taken by packets is “close to constant”. And.. if that is the case, your connection is there JUST for YOU… meaning… NOT SHARED…

The speed of a SHARED 128Kbps bandwidth on the other hand IMMENSELY VARIES WHICH COULD BE FROM 10 Kbps to 128 Kbps (averaging at 32Kbps, if 4 subscribers share the bandwidth). For Plan 988, the variation is from 10 Kbps to 256 Kbps(averaging at 30 to 65Kbps, if 4 subscribers share the bandwidth) which ALL of Smart wifi subscribers experienced in October and ended in the morning of Nov. 11, 2005. For Plan 988 shared to 4 subscribers, u will ONLY experience the 256 bandwidth at dawn, at the time when the other 3 are not using their computers.
During the day, the IMMENSE VARIATION IS MAINLY DUE to browsing and file downloads of the other 3 subscribers.

To summarize;
To know if your connection is NOT SHARED, the variation should be “close to constant”.. examples:
CLOSE to..
105 to 128 Kbps if u have plan 788
200 to 256 Kbps if u have plan 988

To Know if connection is SHARED,
The VARIATION IMMENSELY VARIES..
examples:
10 to 128 Kbps usually 30 to 45 Kbps for Plan 788
10 to 256 Kbps usually 35 to 55 Kbps for Plan 988

When ALL of us were experiencing the very slow connection averaging at 40 to 55Kbps, me and my 4 neighbor subscribers agreed that for a window of 15 minutes, I will be the only one to use the internet. The result… I got connection speeds of 250, 255, 220, 210, 212 Kbps, during that 15- minute window, my connection never went below 200 Kbps. It was in the mid-afternoon. We tested it again at dusk.. same results… 230, 220, 212Kbps.. After that, when all of us are browsing thru the internet. The speed IMMENSELY VARIED!!!aND THIS IS SOMETHING Mr. “Prof” Wolf Can never explain…. as he is PRO-SMART.

SMART=Sa Magnanakaw Ang Reserbasyon ng Talino.

NINAKAWAN TAYO NG SMART DURING THE TIME WE WERE EXPERIENCING VERY SLOW CONNECTION.

For the ENLIGHTENMENT OF ALL REAL SUBSCRIBERS!!!

dON’T let Some techie, good-for nothing guys MISLEAD you.

By the way… I’m a REAL Professor in Computer Science and Computer Engineering.

Thank You.

I agree with u, Pinnochio… I know…. I’m also teaching computer subjects.. especially networking.

What Prof Wolf is saying just “SEEMS” to be true. His words were planned and arranged to deceive and mislead the people.

ginagago tayo ni Prof Wolf eh!!!

I’m a Network administrator and I agree with Pinnochio… His words are flawless.

Prof Wolf’s statements are deceiving.

nakakaasar na itong Prof Wolf na ito ah!!!
Parang Tinatanga tayo ah!!!

Pinapaganda lagi ang image ng magnanakaw ng bandwidth na SMART!!!!

I agree with you pinnochio…. mate na si Prof Wolf dyan sa experience nyong magkakapitbahay.

Prof Wolf’s words are deceiving. If you are not aware how data travels thru the net… Maniniwala ka nga sa kanya.

Prof Wolf is an Evil in an Angel’s Coat…

Tama is pinnochio

Mga guys help nmn 100-260kbps bandwidth pro khit mataas ang koneksyon mataas din ang PING ko sa mga online games ko kya sa tingin ko USELESS din. May way ba pra bumaba ang PING?

RONY BOBO… tech support n ako ngaun ng smart wifi, ulol… hndi n ako installer… fucker…

can any1 teach how these “ping” works, n how to interpret those data? any1.can i have ur yahoo id please, my ask lang me bwt dito sa “ping” na to, i apprec8 ur help, tnx. smart wifi subscrber ako, dito sa sampaloc area, ok sya, 288kbps sa 2wire, pro 2 days old pa lang to, sna tuloy2 na sya. guys i think sa mga provincial areas ung my mga problema, kc meron din kmi sa province, un super bulok, nsa 70kbps ung max nya, eh sa madaling araw pa un. lokbuls nga tlga to, no choice lang kc kya napilitin me pa konek ulet. buti nman sinwerte.

This could be a solution just for you
boni!!!

This message is from our trusted blogger at Yugatech.. si napalm_death

napalm_death
November 21st, 2005 at 9:13 pm

@jun

di ka ba makapag internet sa gabi? i found a solution using ubuntu linux flood ping. try mo pre baka gumana sa yo. sa akin kasi effective yun.

one downside sa akin is, di ako makapagwindows pag gabi, kasi kelangan ko yung ping flooder ng linux para makapag internet dito sa smart wifi.

To smartwifi clients

If you want to see if there is something wrong with your association with the Access Point (AP) in your basestation or if the basestation is down, try this on the command prompt:

ping 10.0.0.1 -n 100

You must get pocket loss of less than 10% and a latency of not more than 250ms. Personally, in my tests, I don’t get pocket losses and the latency is less than 10ms – one proof that my link to the AP is good.

I said this because an AP or BTS problem is a very big problem. How many clients are homed to one AP?
All of these clients will suffer no connection.

If you are measuring your internet speed using online speed tests, I suggest you try using NETSTAT LIVE. You may download it from analogx.com (http://www.analogx.com/contents/download/network/nsl.htm)

Since smartwifi is shared bandwidth, online speed tests will not give you good results.

With netstat live, you can monitor the actual data rate of your incoming or outgoing.

Just be sure to read the readme. Make sure you have configured it to BITS not bytes. Why? Because your the bandwidth of your package is in kbps (b = bits). Bandwidth is a range of frequencies. With the 788 package, your bandwidth is 128kbps. Meaning your speed will range from 0-128kbps. What??? ZERO kbps? Yes. You can verify that using netstat live. You’ll notice that you’ll get a reading of 0b in INCOMING CURRENT when you are idle (i.e., no internet activity such as browsing or downloading). Once you click on a link or go to a website or download, you’ll have a higher reading.

Also, to those living in Metro Manila, I believe they are replacing all Send Far antenna with the Motorola Canopy antenna. Difference?

One is the operating frequency – I searched for these antennas and found out that the Canopy antenna uses a higher frequency. Thus, the distance of the subscriber to the base station is theoretically shorter compared to the Send Far antenna (frequency is inversely proportional to distance). But, as per Motorola, the typical line of sight (LOS) range has a maximum of 3.2 km. (For more info about Motorola Canopy just visit http://motorola.canopywireless.com/).

I was able to read regarding LOS. Yes, the antenna installed to your house needs to have LOS to the AP of the base station. Why? Because the operating frequency of the antenna used is microwave.

How about the people living in the provinces? To be able to use the Canopy Subscriber Module (SM), there must first be a Canopy Access Point. Smart hasn’t installed Canopy Access Points in their base stations in the provinces. I think Metro Manila and Metro Cebu are the areas covered by Motorola Canopy AP’s.

To those who are not satisfied with smartwifi, I won’t convince you that their service is good. In fact, within 1 week, the base station AP where my Canopy SM is homed, went down twice! The only way that smart (or meridian telekoms) will know about this if we, clients, report this to their tech support. I know it is very difficult to contact their call center and it really pisses me off. Also, the call center is not well trained (specially to Canopy), and that sucks! Kaya ka nga tatawag kasi kailangan ng support kaso hindi ka naman ipapasa ka pa sa higher tech support which is with meridian telekoms.

If you are not really satisfied with the service of smartwifi, there’s only one thing to do:

TERMINATE YOUR ACCOUNT

But I think there is a termination fee unless there is sufficient proof that the service is not met.

I am not defending smartwifi. May sama ng loob nga ako sa smart communications… Kung anuman yun hindi na related sa smartwifi. One problem is most of us have high expectations with smartwifi and most of these expectations are not met. But I do believe that there are clients whose connection are forced installs. That’s why they’ll suffer a very bad internet connection. The antenna should have a good LOS so that other parameters will also be good (specially to the Canopy SM).

Smartwifi needs a lot of improvements. I believe that they shouldn’t have gone nationwide right away. Before when meridian telekoms was not yet bought by smart, they only cater to corporate clients. Also, they only cover Metro Manila, Metro Cebu, and Metro Davao.

If you really want to have high speed internet access and you are financially blessed, try using leased lines. hehehe

good blog here. Pinocchio and Prof. Wolf have good points. For sake of continued discussion I have put in added questions in order to understand Smart WiFi’s technology and try to make sense of it all.

1. What type of modulation is used by Smart’s WiFi antenna and equipment? Are they using proprietary radio technology?
2. What is the underlying network behind Smart’s Wifi access network for services (such as internet, gaming etc.). Was the network dimensioned for the bandwidth demands of these types of services?
3. What is the bandwidth of the backhaul between APs?
3. What is Smart’s Busy Hour duration?
4. Does anybody know the following:
a. Number of CPEs homed to an AP/BTS
b. Maximum bandwidth per AP
– this would be helpful in understanding the ‘shared configuration’.
5. From Smart’s network edge to the applications provider edge (meaning from the border of Smart’s Wifi network to the border of applications networks such as gaming sites etc.) what are the type, bandwidth and intefaces used?
6. How is traffic being routed through these networks? (Smart and the applications provider networks)?
7. What is the size of the network in terms of IP addressing?
8. What other access technologies are being deployed ‘behind’ the Smart Wifi access network (i.e. CPE and AP/BTS) i.e. NAT, AAA, etc.?

My Comment on Macky_ece’s statement.

I quote him……

“With the 788 package, your bandwidth is 128kbps. Meaning your speed will range from 0-128kbps. What??? ZERO kbps? Yes. You can verify that using netstat live. You’ll notice that you’ll get a reading of 0b in INCOMING CURRENT when you are idle (i.e., no internet activity such as browsing or downloading). Once you click on a link or go to a website or download, you’ll have a higher reading.”

My Reply on his statement….
Netstat Live is a very good tool indeed. It allows us to know our bandwidth AND the AMOUNT OF BITS OUR COMPUTER GETS FROM THE INTERNET FROM TIME TO TIME.

When it is stated that your connection bandwidth is 128Kbps, then your connection speed is 128,000 bits per second. This speed can be affected by the different paths taken by packets which contain the bits of the data we download from the net. BUT that effect is JUST minimal. And because of the different paths taken by packets, sometimes you’ll get a reading of 110Kbps BUT RARELY if NOT NEVER below 100Kbps. The effect of the paths taken by packets is JUST MINIMAL.

Yes, with netstat live, you can verify that ….and I quote him again…..

“…. that you’ll get a reading of 0b in INCOMING CURRENT when you are idle (i.e., no internet activity such as browsing or downloading)…”

YES & OF COURSE…. The reading SHOULD BE 0b when you are idle. BUT this reading SHOULD NOT be interpreted as your current speed. IT IS THE AMOUNT OF BITS YOUR COMPUTER HAS RECEIVED FOR A CERTAIN PERIOD WHICH IS ZERO SINCE YOU ARE IDLE. IT SHOULD NOT AND NEVER SHOULD BE INTERPRETED AS YOUR CONNECTION SPEED.

There is a GREAT difference between
………. “b” as in 0b
…….and “Kbps”

“b” stands for “bits”. THIS IS NOT A UNIT OF SPEED

“Kbps” on the other hand is “a Thousand bits PER second” which is a unit of SPEED.

WITH a CONNECTION BANDWIDTH OF 128Kbps and if we neglect the minimal effect of the different paths taken by packets, a data composed of 128,000 bits SHOULD BE TRANSMITTED FROM SOURCE TO TARGET MACHINE IN ONE SECOND.

AND if your netstat live showed you a reading of “25b” from a 128Kbps connection, it means that you GOT 25 bits. And how long was 25 bits transmitted???

just compute…:

“25 bits” divided by “128,000 bits PER second”

maka-cancel ang bits…matitira “seconds”

= 0.0001953125 second

GANOON DAPAT ANG 128Kbps BANDWIDTH AT HINDI
30Kbps, 20Kbps or Zero Kbps.

Don’t mislead the people please!!!!!.

But sometimes, it is tiresome and boring to explain things that are elementary to people of my level. But to think that you are enlightening so much people that are not technical who just wants their money’s worth, … the feeling is just great..

If the opinion or statement was posted and it is “MISLEADING” or “FALSE” then by ALL MEANS someone SHOULD STAND and say the TRUTH.

And the TRUTH SHALL serve for the enlightenment of the public who wants their money’s worth.

If someone thinks that my reply on macky_ece’s statement was wrong then I DARE YOU to prove that my reply was wrong…!

Just like Anthony who said…”Don’t use FOUL WORDS”, He is one of the people here who is just seeking information and NOT statements to mislead him.
Did the truth served you right Anthony? I hope so.
By the way… what can you say about macky_ece’s stament??

am trying to reverse engineer smart’s wifi network from the subscriber side down to the network side. That is the reason for the questions I have posted. From conversations with tech support (meridian’s and smart wifi) they lack the depth to explain the underlying technology.

to macky_ece: just to discuss and to follow on your research here. There are various implementations of ‘Wifi’ services. What Smart Wifi is looks like to be a point-to-point LOS implementation of 802.11 technologies using different radio modulation techniques (typically FDD/TDD with FSK to M-mary QAM). In this case – since you have more info on Canopy – usually the SM is locked to a specific sector (60 deg typically) consisting of 1 AP. I have seen full 6-sector implementations utilizing a cluster of 6 APs. Usually an AP has a maximum bandwidth and this maximum determines the number of SMs or subscribers that can be homed to that AP – clalculations using this limit also provides the figure of the maximum bandwidth assigned to each SM.

Looking at radios, the reason I was asking if anybody knows what modulation is being used is, usual vendor implementations handle traffic assymmetrically – meaning downlink rate is different from uplink rate. Typically, downlink > uplink and usual implementations have 75/25 ratio between downlink/uplink rates. Also the radio frame is similar but has differences from the ethernet frame. How these frames are then multiplexed over the air interface (RF channel) is also different from vendor to vendor. It depends on the type of modulation technique used. Some modulation techniques are very affected by interference and noise, some radios have adaptive modulation, which although is useful, does provides some limitations in the bandwidth available. By the way, speaking on IP terms, the traffic from SM to AP is analogous to ‘unicast’ wherein the traffic from AP to SM is analogous to ‘broadcast’ as the AP talks to multiple SMs on the same frequency assigned to its sector. Thus usually the latency is seen on the AP transmit side, not on the SM side. In a full 6-sector configuration, typically for frequency reuse, 3 frequencies are utilized in the 5 Ghz band (we do not have 2.4 Ghz here in the Philippines as this is used by Napocor and Meralco) with a separation of 180 deg.

Then again, I have seen the predominant problem with some implementations is the lack of GPS sync. Without GPS sync, all sectors in a 6-sector APs will all either transmit or receive at the same time. Since Smart is using their cellular sites as sites also for these wifi radios, it would be safe to assume that in their RF planning, the sectors on different APs in neighbor sites may face each other. If these APs do transmit/receive during the same time, and use the same frequency, interference results. As this is also a radio implementation of the 802.3 frame, the same parameters also apply – this technology is also affected by CSMA/CD. During this time, expect little to no traffic at all.

Nevertheless we still need to know information on the services network behind Smart Wifi’s wireless network. In various 802.1x networks (from 802.11-802.16e and 802.2x – still being proposed) the wireless access network is half the problem – the other half consists of the edge and service networks behind the wireless access network.

What I can say is that right now, I see Smart’s Wifi network still needs a lot of work to become a full-mature network and provide guaranteed and acceptable levels of service and availability.

Greetings to all!

As far as I am concerned, our smartwifi connection is ok. We had some troubles previously but it’s ok now and the trouble was not that long.

We’re paying good money here!!! Hehehe

VIVA MAPUA! NO TO MALAYAN!!!

Yang “anonymous” na yan… Iyan po yung “macky_ece”. Nov. 24, “macky_ece” yan, pero ngayong Nov. 25, 2005, it was changed to “anonymous”

I JUST DON’T KNOW WHY THE SERVER PROGRAMMER/DEVELOPER OF THIS BLOG spent TIME TO RIDICULOUSLY CHANGE THE “ID” “macky_ece” to “anonymous” in the server’s Database….para palabasin na sira ako at hindi naman registered ang “macky_ece” na pinag-replyan ko??!!!!PAKISAGOT nga ito Anthonyo!!!

Ganyan ba ang dapat gawin pag lumulutang ang katotohanan?????

Ang BLOG bang ito ay PRO-SMART at KONTRA sa katotohanan??? KAYA pala may bentahan na ng Antenna rito… HAHAHAHAHA!!!!NANDUN SA ITAAS… “wIfI aNTENNA!!….

Kaya pala 6 pages pa lang ito!!!

Sa Yugatech Blog na lang tayo!!! malapit nang mag-100 pages!!!!!! Dahil doon… hindi itinatago o binabago ang mga handle/pangalan lalung-lalu na ang katotohanan….

aT KAHIT hindi mo hayaang ma-post ito… ito ang sasabihin ko….BAYARAN ANG BLOG SITE NA ITO NG SMART… HALATA EH!!!!!

KAHIT NA GINAGAMIT NYONG ESCAPE GOAT ANG MGA ANTENNA PARA PAGTAKPAN ANG BAGAL NG SMART WIFI
..mAY MALI LANG SA DATE…. nOV. 10 YON.. HINDI SEPT. 10……

DAHIL SA “SHARING CONFIGURATION” OR SHALL I SAY THE “NAKAW-BANDWIDTH CONFIGURATION”…. YOU CAN NEVER HIDE THE TRUTH!!!! THAT SMART STOLE 80% OF EACH SMART WIFI SUBSCRIBER’S BANDWIDTH SINCE oCT. 1, 2005 AND LASTED UNTIL nOV. 10, 2005(IN OUR AREA’S CASE) AND SOLD TO NEW SUBSCRIBERS/VICTIMS.

YOU CAN NEVER HIDE THE TRUTH….

Dito po tayo para mas malaman nyo ang katotohanan tungkol sa smart wifi….

http://www.yugatech.com/blog/?p=132&cp=79

YES!!! Ang biliiiiissss nga ng speeed ko… umaabot na sa

23,000 bits per second

iyun na yon!!!

Bits Per Second(bps)…… namputsa!!!!

Oo nga ano!!! nawala na yung “macky_ece” naging “anonymous”. ANONG KABABALAGHAN ITO… KADUDA-DUDA!!!!

Pero sana sa susunod kung meron uling mag-rerequest na ipabura o papalitan ang handle niya eh sana naman… mensahe MUNA sa mga bloggers especially doon sa mga nag-reply sa taong gustong magpabura o magpapalit ng handle BAGO gawin ang PAGPAPALIT NG HANDLE. Para hindi naman nagmumukhang tanga ang mga tao na HONEST at KATOTOHANAN ang replies tulad ng Reply ni Pinnochio…
NAGBABAGO KASI ANG KULAY PAG BURA MUNA O PALIT MUNA BAGO MENSAHE tungkol sa pagpapalit/pagbubura…
Yun lang Po!

As what Pinnochio said, There is a great difference between “b” and “Kbps”. And to use this difference to “MISLEAD” the people by saying that a bandwidth of 128Kbps has an immense SPEED VARIATION of 0Kbps to 128 Kbps which can be confirmed using Netstat Live as what “macky_ece” did is a different story that requires FULL condemnation so that truth will come out. And Pinnochio was fair enough with his words on his REPLY to the “MISLEADING” statement posted by “macky_ece” As what I can read from the previous messages. And that, to me “constitutes a reasonable publication of thought”… Correcting statements that are definitely wrong and MISLEADING. ON THE OTHER HAND, do you think that posting misleading statements is within the bounds of blogger’s code of ethics (as posted on the PCIJ blog).
OKAY na sana dahil humingi na ng paumanhin si “macky_ece”. And that to us is enough dahil “PAGPAPAKUMBABA NA IYON” on the part of macky_ece.
To change his handle to “anonymous” to ridiculously reverse or change the flow of the discussion tantamounts to suppressing the TRUTH.
What does the handle “macky_ece” mean? What does it constitute? Does it constitute Mr. Macky’s privacy? Is it a real name? Is it a real name worthy to be protected from embarassment which resulted from his own words? For God’s sake, it is a handle to hide the person’s privacy. Isn’t it enough that you decided to change his handle to “anonymous”??? The reason that you just want to protect Macky’s privacy is RIDICULOUS if not bullshit.
And lastly, is shutting down the server to access the database to change someone’s handle to change the flow of discussion in a blog site PART OF
Administrator/Programmer’s code of Ethics….???

I will DIE STANDING AND FIGHTING FOR THE TRUTH… NOT SUPPRESSING IT!!!

Uhmm, I think the server being down has nothing to do with the change of the handle.

If EVERYONE IN THIS BLOG IS JUST FIGHTING FOR THE TRUTH AND NO ONE IS SUPPRESSING IT… THEN THERE WOULD BE NO PROBLEM.
If for you, airing of views specifically the TRUTH tantamounts to biting the VERY hands that you CLAIM is trying to aide the victims of SMART WIFI…then.. that is not our problem. People who are hurt “deep inside” are those who are guilty.
What you should have done as a programmer if you think that it was UNFAIR for the commenters is to change EVERY OCCURRENCE OF “macky_ece” to “anonymous” even in the COMMENTS… not just in the handles. So commenters like Pinnochio will not be left hanging in the AIR. If i’m in the shoes of Pinnocho, I will feel the same thing.
And don’t be so proud of yourself to say that you might as well put this issue to rest altogether. IT DOES NOT MATTER TO US. WE DON’T NEED YOUR HELP. There are lots of lawyers out there. And once this site is out, IT WOULD BE SO EASY FOR A JAVA PROGRAMMER LIKE ME TO BUILD ONE IN A MATTER OF HOURS. I’M SURE.. THERE ARE LOTS OF JAVA/SERVER PROGRAMMER THERE THAT CAN DO SUCH A SIMPLE THING.
SHUT IT DOWN… YOU DARE TO DARE US…!!???
HEHEHE…OKAY LANG.. HALATA NA NAMAN ANG KULAY NG BLOG SITE NA ITO EH….

Ayan YAIKS…. tinanggal tuloy nila ang Antenna Image sa itaas… Okay messae mo ah… naaapektuhan mo sila!!! hehehe!

There are a lot of open source CMS out there. You do not need to know how to program to put up a blog in minutes.

Pustahan tayo o…
Shutdown o hinde????

They have other more important things to address?

Like… hmmmnnnn… Parnership with SMART… hehehe….

Hey, I am a commenter. I am in no way affiliated with this blog.

FLEEB,

You read the previous comments and you didn’t get the poiunt of YUGA???.. message #18,page 7

O eto o…SABIHIN mo nga kung di mo intindi yan…

“We could have stopped all this discussion by closing the comments section and spare us the bandwidth and the server space which we shoulder BUT we didn’t. We posted our explanation but it was rejected and again insinuations are being hurled left and right.

We could have said that this space is our property and we can do whatever we wish of it BUT we didn’t. Instead we listened to you and accomodated everyone as long as there are no foul language or cussing involved.

We have a blogger/lawyer who is preparing a review/outline of what you can do as agrieved subscribers of Smart WiFi. He will be providing you with assistance for a possible claims against Smart. This blogger/contributor will be giving these for FREE to all of you.

This space was specifically here to help you out (by allowing you to air your issues) BUT if you cannot appreciate this and instead bite the very hands that are trying to aide you, then we can no longer tolerate it and might as well put this issue to rest altogether. ”

Napakatanga mo naman kung hindi mo kuha ang meaning nito.. READ BETWEEN THE LINES KASI….

AYAN NA!!!
SHUTDOWN NYO NA BLOG/COMMENTS SECTION…KASI SA NGAYON KAYO-KAYO LANG NAMAN ANG NAG-BA-BLOG EH. HEHEHEHE… KAMI NAMAN… PUNTA LANG KAMI RITO PARA ALAMIN KUNG DOWN NA NGA… HAHAHAHAHA!!!

YOU DARE TO DARE US…. SIGE….
WALA PALA KAYONG BALLS EH..

O IBAHIN NYO NAMAN ANG KULAY NYO HA…. HALATA NA NGA EH.. KAMBYO NA KAYO….KESYO TUTURUAN PA KAMI NG YUGANG ITO KUNG PAANO GAWIN….PESTE!!!
MAG DELETE KA NA LANG NG HANDLES! WE DON’T NEED YOU!

oo NGA….. MAGBENTA NA LANG KAYO NG ANTENNA. PERO MAGANDA YUNG TECHNIQUE NYO HA??? BLAME NYO MUNA ANTENNA NG SMART SA MABAGAL NA CONNECTIONS TAPOS MAGBEBENTA KAYO ANTENNA…HAHAHAHA… NYEK-NYEK-NYEK…
aKO RIN PUNTA LANG RITO PARA MALAMAN KUNG DOWN NA ANG COMMENTS SECTION NG MAGAGALING NA TAE.. ESTE TAO… SIGE BASTUSAN NA… NAGBUBURA RIN NAMAN SILA NG HANDLES EH WITHOUT ANY MESSAGE SA MGA COMMENTERS…. ANO YON??? DI KABASTUSAN!!! TAPOS TUTURUAN PA TAYO NG ETHICS…. SILA KAYA MAY ETHICS SA SOFTWARE DEVELOPMENT AND ADMINISTRATION????

You mean, they are clamoring over a “Google AdSense Ad Unit”??? And you also mean, that if it’s a multiple comment from the same IP – it’s the same guy?!

Bring on the caveman clickers!

kayo kayo na lang ang nag-uusap eh…
wawa naman… nahalata ang KULAY!!!!

Okay ah…. talagang gumamit pa sila ng method or function comparable to Java’s getInetAddressMethod()… para alamin lang kung saan galing yung mga comments natin pareng “AngKulay”. Only to get a result which is a PUBLIC IP ADDRESS of the HOST/device(similar to Router’s) our SUBNET is USING to communicate with the outside world. And then concluded that me and “Ang Kulay” and our other NEIGHBORS who are mostly Computer shop owners using SMART WIFI connections are ALL the SAME GUY!!!???? hahaha!!!
FANTASTIC WORK mARC!
Now.. kaya mo bang alamin ang PRIVATE IP addresses ng lahat ng aming machines… o kaya ganito na lang…. PRIVATE IP addresses na lang ng aming mga routers.. HAHAHAHA!

NGAYON.. NARE-REALIZE NYO NA NA TALAGANG may subnets ang mga smart wifi connections???
THAT you will get SAME PUBLIC IP ADDRESS FROM CONNECTIONS THAT BELONGS TO SAME ACCESS POINT!!!???

hooyyy.. YUNG MGA KAUSAP NYO NGAYON MGA MAG-KAKAPITBAHAY!!!! MOSTLY COMPUTER SHOP OWNERS USING SMART WIFI CONNECTION!!!! TANGA!!!

One good thing though… isa na kayo sa maraming witnesses na may mga subnets ang smart wifi connections. HAHAHAHA!

hehehe

Teka lang. Mukha yatang kakulangan sa pagkakaunawa sa salitang Ingles ang problema dito. Hindi naman sinabi ni Yuga na “We will” kung hindi “We could have”.

Magkaiba ang bagay na yun! Where in his comment did you see anything like, “Shut up or we will shut down”. He said, “WE COULD HAVE…” which means he (and other blog admins) had the option to shut down this thread and/or the comments area, but they instead CHOSE NOT TO SHUT DOWN.

Please guys, don’t vent your anger on the site’s mods and admins. Instead, use this site to gather evidence of Smart’s inefficiencies. Do what Yuga suggested: document everything at pagkatapos ay magreklamo kayo sa Smart. Publish a public complaint on the major dailies, mag-email campaign kayo.

Pointing your fingers at this blog’s team members will not help you since they are not in any manner connected to that company.

mas hot pala mga tao d2…ahihhihhi…

anyway… kung ayaw nyo d2… gawa na lang kau ng bagong blog… dun tayo sa bago

smart wifi sux!

O.. eto yung last paragraph…

“This space was specifically here to help you out (by allowing you to air your issues) BUT if you cannot appreciate this and instead bite the very hands that are trying to aide you, then we can no longer tolerate it and might as well put this issue to rest altogether. ”

Napakatanga mo naman kung hindi mo kuha ang meaning nito.. READ BETWEEN THE LINES KASI….

DI ISARA NILA…. MANANAKOT PA!!! As if.. siya ang pag-asa ng lahat ng Smart Wifi victim….

If EVERYONE IN THIS BLOG IS JUST FIGHTING FOR THE TRUTH AND NO ONE IS SUPPRESSING IT… THEN THERE WOULD BE NO PROBLEM.
If for you, airing of views specifically the TRUTH tantamounts to biting the VERY hands that you CLAIM is trying to aide the victims of SMART WIFI…then.. that is not our problem. People who are hurt “deep inside” are those who are guilty.
What you should have done as a programmer if you think that it was UNFAIR for the commenters is to change EVERY OCCURRENCE OF “macky_ece” to “anonymous” even in the COMMENTS… not just in the handles. So commenters like Pinnochio will not be left hanging in the AIR. If i’m in the shoes of Pinnocho, I will feel the same thing.
And don’t be so proud of yourself to say that ….

“YOU MIGHT AS WELL PUT THIS ISSUE TO REST altogether”….

IT DOES NOT MATTER TO US. WE DON’T NEED YOUR HELP. There are lots of lawyers out there. And once this site is out, IT WOULD BE SO EASY TO BUILD ONE IN A MATTER OF HOURS IF NOT MINUTES…

GO BOMBARD THIS SITE!!! I’LL DO THE SAME THING!!! THIS SITE IS JUST HIDING THE VERY TRUTH…

Mae, it’s for students as far as I know. Not sure though. Maybe you can call 171 ask ask about it.

I am confused, who are hiding the truth (unless you are referring to the other commenter who deems to be from Smart)? If I read the blog article…

“And since Smart, or PLDT for that matter, is all alone in this market, we won’t see any difference in terms of service reliability and customer support (worse).”

Hmmm, if you are asking the bloggers the truth why the bad service, then I think you won’t get any answer as they are not affiliated with Smart.

I myself have even qualms against PLDT services (specifically my Internet connection that went from bad to worse, and have been visiting sites to air my grievances since; (PLDT = Smart)) but bombarding this site won’t make my connection any better.

But then, it’s your call if it makes you happy.

hmmmnnnnnnn..

Smart Wifi sucks. The connection is inconsistent, sometimes it even drops to 0 kbps. And when you try calling their customer service for help, they’d tell u the same things over and over again. They’d even promise u a callback within 24 hours, but you won’t be getting any unless you yell at them everyday for 1 week.

What’s worse, their bills don’t arrive, and when it’s your cut-off date, they’d just cut your connection without informing you.

Ambilis nila maningil ng fee, pero if you’re asking for their help, it takes them more than a month.

Pitiful service.

SMART WIFI REALLY SUX!

THE THING I HATE MOST IS THEIR ONE YEAR LOCKDOWN. IT PREVENTS ME FROM SWITCHING TO GLOBE AND myDSL. WELL, PROBABLY THE LOCKDOWN IS OKAY IF THEIR SERVICE IS ALSO OKAY. BUT THE TRUTH IS, ITS NOT!

THEY GIVE EXTREMELY POOR SERVICE. period.
THEIR SO CALLED “BASE STATIONS” ARE ALWAYS DOWN! MOST OF THE TIME ALL THEY COULD COME UP AS AN EXCUSE IS THAT “THERE IS AN ONGOING UPGRADING”.
I HAVE JUST COME FROM A 2 WEEK INTERRUPTION. AND ALL THEY COULD COME UP WITH IS A REBATE?!
COME ON.. THEYRE GETTING MILLIONS ON IT AND ALL THEY COULD GIVE IS A REBATE? HOW ABOUT THE INCOVENIENCE THAT THEY HAVE GIVEN TO THE CONSUMER? FOR THOSE TWO WEEKS I COULD NOT RESEARCH FOR THESIS, I COULD NOT CONDUCT BUSINESS TRANSACTIONS, AND I COULD NOT DOWNLOAD! THEY SHOULD BE ABLE TO COMPENSATE FOR THAT AS WELL!!
I AM USING DIAL UP RIGHT NOW.. BECAUSE SMART WIFI IS DOWN AGAIN! I CALLED UP AND THE TECH SUPPORT SAID THAT “THERE IS AN ONGOING IMPROVEMENT”. YEAH RIGHT! MORE AND MORE, SMART WIFI SEEMS TO SOUND MORE LIKE BAD SERVICE.

ASIDE FROM THAT, THERE REALLY ARE TIMES THAT SMART WIFI’S CONNECTION IS VERY POOR. I CHECKED WITH THE SPEEDOMETERS AND IT TURNS OUT THAT AT CERTAIN TIMES, DIAL-UP PROVES TO BE SUPERIOR OVER WIFI. I CANT LIE HOWEVER, THAT I HAVE EXPERIENCED 200+KBPS CONNECTIONS WITH SMART WIFI. BUT THAT DOES NOT HAPPEN VERY OFTEN! EVEN IF IT DOES, DISCONNECTION IS JUST AROUND THE CORNER. IT SUCKS.

SMART SENDS MONTHLY BILLS FASTER THAN YOU COULD CALL UP FOR TECHNICAL SUPPORT. VERY VERY BAD.
WIFI IS VERY WELL ADVERTISED. BUT BE WEARY OF THESE ADVERTISEMENTS! DONT BE FOOLED. IF YOU’RE PLANNING TO GET IT. DONT! ‘WIFI’ ONLY MEANS CUSTOMER INCONVENIENCE. IF THERE’S RAIN.. THERE’S NO INTERNET! HOW ABOUT THAT FOR A “GOOD” SERVICE! IT’S ALREADY WIRELESS AND THEN THAT STILL HAPPENS. THAT REALLY SUCKS! THEY CALL SMART WIFI BROADBAND? BROADBAND IS SUPPOSED TO BE A GOOD, FAST, AND RELIABLE CONNECTION. NOT ONE OF THOSE DESCRIPTIONS FIT SMART WIFI. OH, YEAH THERE IS ONE DESCRIPTION, EXPENSIVE.

I HOPE THIS WILL SERVE AS A WARNING TO THOSE WHO ARE PLANNING TO GET WIFI. AND IF THIS REACHES SMART WIFI, I HOPE THEY READ IT GOOD IN ORDER TO “IMPROVE” THEIR SERVICE. MY CANOPY IS IN DIRECT LOS TO THE BASE STATION! AND THE BASE STATION IS VERY NEAR TO MY HOUSE! THAT SHOULD BE BETTER RIGHT? BUT ITS NOT. TSK. AND TO THE MANY OTHERS THAT ARE ALSO EXPERIENCING THE POOR SERVICE, YOU COULD ACTUALLY BREAK-OFF FROM THE ONE YEAR BOND. THERE IS A PENALTY HOWEVER, YOULL HAVE TO PAY OVER 1,000 PESOS IN ORDER TO DO SO. WOW, THEY’RE VERY SMART IN GETTING MONEY, BUT NOT IN GIVING GOOD SERVICE.

IF SMART DOES NOT IMPROVE THEIR WIFI SERVICE, IT’LL BE WELL OFF TO DESTROY IT THAN GIVE INCONVENIENCE TO ITS FUTURE CONSUMERS.

Generally speaking, I have been pleased with my Smart WiFi installation. It is much faster, and cheaper than using Dial-up.

I would rather have DSL but PLDT have DLC (Digital Line Concentrator) 1st Generation equipment that does not support DSL where I live. Globelines did a survey, but never came back to me with the results – so I assume they cant provide service where I live?

About 1 week after my Smart WiFi was installed and working, I changed from PC connected to the POE connection box. I now have a 802.11g Router (Linksys WRT54G) making that connection and I have my PC connected directly with CAT5 LAN cable (4 ports) or Wireless LAN to other PC and Laptop elsewhere in the house.

Once the MAC address is changed, you are forced to log in to SMART WiFi Portal, answer the security code, then reboot one PC/Router to obtain new IP Address From DHCP.

Could not get connection to Internet after that.

I reported to SMART Customer Care on 1800 10672 7277 quoting my Service Reference No. They took me through default checks and eventually said they would issue a Service Request. That was on Monday 8th August, but still no Engineers and no service on Friday – 5 days later!

I had the mobile Phone No of the Engineer that installed the Smart WiFi. He advised me that Meridian Telekoms had not received a Service Request from SMART to look into my problem, but added that as soon as this was issued, he would be at my house to check. He also promised to try and chase up from his end. I called SMART Customer Care and yet again asked why was it taking more than 5 days to restore my service? I did get a call back from the Meridian Telekoms Engineer saying he would come to my house on Saturday. Due to his having to attend priority ‘Network Outage’ fault, he did not actually arrive until Sunday – 6 days after reporting ‘No Service’ to SMART!

The Engineer fixed the problem quickly – seems the Base Station Access Point had somehow reset itself to ‘defaults’ and had to be re-configured back to installed settings. The problem was not with my 802.11g Router configuration, since I have been using it ever since with no problem.

No problem, apart from weekly down times it seems?

Sometimes outages are just 5 to 15 minutes and fix themselves. Other times I do some PING tests to confirm problem is usually within Meridian Telekoms network. I report the problem to SMART Customer Care, advising them of the No PING responce. They usually dont mess about asking me to unplug POE connections, wait 10 seconds, then reconnect. Also ‘Release’ IP and Address the ‘Renew’, nor PING 10.0.0.1 or 192.168.224.1. They have me hold on the phone for about 5 minutes then report the confirm there is a problem and it will be investigated. Often when I then get back onto my PC, it is ‘magically’ restored and I can connect to the Internet again. Wonder if I did not report it, would connection have been restored as quick?

Today is my 5th day of Service interruption, and all I get is “There is ongoing technical problem with your Base Station and is being attended to”.

I am British and have worked in Telecoms for nearly 30 years. Whilst none of my experience has been in Wireless technology, the principles of offering good Customer Support should still apply.

First when one reports a problem to SMART WiFi Customer Support and they acknowledge there is a ‘Network’ problem, why dont they issue with a Service Request Fault Number?

Why dont SMART operate an ‘Escalation Proceedure’, such that any outstanding ‘Faults’ existing past a pre-defined outage period, are ‘escalated’ up to the next management ‘Tier’? Still outstanding after further defined period, and reported to next level of Management, and so on.

Do you think I might still have an outage after 5 days if the provincial Manager of SMART had received e-mail/TXT message advising him of such after outage day 4 say?

I cant seem to get hold of the Meridian Engineer to determine if they have received a ‘Service Request’ from SMART, but I have been to the Cell Tower ‘Base Station’, which is just up the hill from where I live, and no sign of any Engineers in attendance fixing whatever problem exists?

From what I have read, this SMART WiFi, via Meridian Telekoms is using Motorola Canopy equipment. Having looked up information on ‘Canopy’, they have sophisticated Network Management. Why could SMART/Meridian have fixed my original 6 day outage problem a lot quicker using such Management system?

I think there is limited number of Engineers and they so busy installing ‘New’ subscribers’ they dont have any to spare to look after existing Smart WiFi users.

I am sending this ‘Blog’ via Dial-up, having already e-mailed complaint to SMART (customercare@smart.com.ph), but if they ignore this, like previous 2 e-mails, I will be posting to many Yahoo Groups advising of my problems as well as newspapers.

Yours an unhappy SMART WiFi subscriber

Yeah if anyone of you know a lawyer pls help.. or anybody here know how to publicized this problem.. i mean.. lets use the power of media.. so we can teach them a lesson…

Hindi nila tayo inaasikaso kasi customer na nila tayo pero pag hindi pa.. todo ang support nila.. badtrip talaga… sino ba may alam ng number ng IMBESTIGADOR ???

My Friends,

I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

I hope you could also file your complaints to the NTC, – ntc@ntc.gov.ph (pls. email them too)

so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

God bless us all

Hey, dont know if it’s just coincidence or what, but after posting details of my problem to this Blog, my Smart WiFi service came back on line today!

Cheers

David

siguro naman kung totoo sinasabi nilang Serbisyong totoo lamang…

I need dns address for my linksys broadband router for smart wifi. pls help naman. what about the ip address/subnet/gateway?

IMBESTIGADOR
Tel: (02)9284713

NAEREKLAMO KO NA SA IMBESTIGADOR ITO… PERO WALA YATA SILANG PAKIELAM SA PROBLEMA NATIN… MUKHANG HINDI SERBISYONG TOTOO ANG GAWA NILA PAG ADVERTISER NA ANG KAKALABANIN!!!!

MIKE ENRIQUEZ… GUMISING KA!!!! KUNG TOTOO KA TALAGA!!!!

fabian, taga malolos ka ba?

Ang pangit tala nang Smart wifi Na Yan, 20 days na akong na momoblema and all i get is that ” sory sir but theres been a ongoing technical activity sa base station nyo” Is it posible ba na mag ka roon nang technical activity na 20days straight and on going pa? And when i ask to dicontinue the use of this shty service mag babayad ako for the remaining month ( 9,000)pesos.
I sugest that using air riffle and hit those base canopy or senfar antenas could give them a real technical activity.

I am in Laguna. My smartwifi connection has been down for 11 consecutive days. Anybody else currently in a similar position? If so how many days down? What’s the longest anyone has been down before they finally reconnected you or gave up and let you break your contract?

IM FROM METRO MANILA. MY NET IS DOWN FOR 4 DAYS..ACCORDING TO THEIR TECH SUPPORT, UPGRADE DAW NILA BASE STATION NILA, MINSAN ANG PROBLEMA KO RAW UN ANTENNA UNIT KO…PA PALIT PALIT LANG, YUN 2 REASONS LANG PARATI NILA SINASABI…NO ACTIONS HAS BEEN TAKEN YET..WALA SILA PAKIALAM SA ATIN MGA SUBSCRIBERS, WHY? PRE PAID ETO EH, NABAYARAN NA NATEN, IBIG SABIHIN YUNG 4 DAYS NA WALA AKONG INTERNET BAYAD NA YUN!!!!IM APPLYING FOR ANOTHER WIFI..AND IM DISCOURAGING EVERYONE TO GET SMART WIFI AS THEIR INTERNET PROVIDER!!!!!!!!!!!

I have the same problem with almost all of you guys, I’ve been a smart wifi subscriber na kasi, i never thought na ganito pala ang service nila, pangit!!!!
1 week ako without connection, everytime i called smart wifi hotline, always busy then if you luckily able to talk to thier agent, they tell you the same way, porke my technical difficulties daw, porke inaayos para maging mabilis, i cant remember how many agent i’ve been talking to until i talk to this 1 lady saying wala namn daw problem sa base station ko, irerefer na lang daw nya me to the technical concern. then the line end.
Ano ba ang ibig sabihin non???
Now, im searching for another internet provider that could give us a better service. Im looking for a wireless.
Any body can suggest????

Yea, all i wish for this XMAS will be this smart wifi problem will be in the newspaper.

READ THIS

http://www.istorya.net/forums/index.php?topic=63721.0

NAKAKA INGIIIITTT

SMART WAPAY AYUSIN NYO GAWIN NYO DING 768Kbps

mga genius dyan baka pwede pabato naman nang ip sa subnet at gateway…pati na rin password kasi lam ko root yung username dito para malipat lipat ko na lang yung connection sa mga available line nila sa antenna…. suya kasi ako sa tagal nilang mag response pag need ko sila..paki mail naman sa email ko kung pwede…triple8dotexe@yahoo

mga tol musta na connection nyo? yung akin bumalik na ng normal condition. im reaching 200+ kbps with no disconnection as of last saturday..kaya download to the max ako! bka ma disconnect na nman kac ako soon.(wag nman sana…)

eto lang ha… smart wifi is not realy a wifi service.. wala kng static ip, you cannot setup a static ip LAN setup on your house or on your internet cafe… ( SINUBUKAN na NAMIN… BADTRIP TALAGA.) kasi ang source mo is DHCP, so obtained xa.. ang antenna nila is a “WIFI CARD NA PCMIA FOR LAPTOP” na nka boost lang pra kaya kahit medyo malayo sa range ng wifi pcmia cards.. our account is 256kbps/988 a month, pro tang&**(*(& nila, ang bagal.. Shet… isipin mo ung downtime nila palagi yun ha, ang worst ung 4 days na down sila.. Shet..

So mas maganda i-hack nlang ung access sa smart wifi para kahit mabagal at walang kwenta magamit natin for FREE.. hehhe..

TO SMART TECH. AND PEOPLE BEHIND SMART WIFI, PLEASE DON’T FOOL YOUR SUBSCRIBERS.. IF ITS NOT WIFI SERVICE, DON’T MARKET IT AS “WIFI”.

MASYADO KAYO KASING GAHAMAN SA SALAPI..!!!

THATS ALL.. PEACE!!

ASTIG!!

My dear Co-bloggers,

Guess what?

After ko sulatan ang NTC at ilang daang beses kong finallow-up ang complaint ko sa smart Wireless Center eh awa ng DIOS. tinawagan ng NTC ang Special Accounts ng SMART at Chineck ang mga problemang ito at mukhang sinabon sila.

Dahil tumawag sakin bigla ang pinaka head ng Smart Wifi Special Accounts at tinanong ako kung itutuloy ko pa ba daw ang subscription ko, sinabi nila na tinawagan sila ng NTC regarding my complaint.

Sabi ko eh almost 1 month (nov. 5 ako kinabitan) na ang useless smart wifi ko at hindi ko man lang nagamit ng maayos, tapos 2 times nako dinalaw ng tech crew, pinalitan na ang antenna, nireset na lahat ng config ko at wala pa ding nangyari at ang sabi sakin ng tech crew nila. eh wala na daw sila magagawa dahil ang may problema na daw talaga eh ang system mismo ng SMART wifi. So kung mismo ang SMART wifi System na ang problema eh di wala na talaga tayong magagawa.”

Kaya Nagrequest at nagfile ako ng formal complaint sa smart at NTC, asking them to WAIVE any Termination Fee dahil fraudulent ang service nila at hindi ako satisfied sa binayaran ko, and it would be a slap on the face of a customer asking them to pay the rest of the subscription, when at the very start eh hindi mo man lang nagamit ng maayos ang internet mo. (my speed only ranges 16-80 kbps and every 5 mins. I got disconnected)

Sabi sakin ng head ng SMART WiFI special Accounts Dept. eh “don’t worry po, expect that your complaint will be positively granted. Sorry for the delays” — meaning hindi nako magbabayad ng anumang termination fee. Thank God

Hintayin ko nalang daw ang tawag nila dahil advisan daw niya ang billing dept. ng SMart at Meridian. hay salamat sa Dios at tapos nadin ang problemang binigay ng SMART wifi sakin.

Kaya mga friends na may reklamo sa SMART wifi, Kung gusto niyong aksyonan kagad ng SMART ang reklamo niyo eh. mag email lang kayo sa NTC — ntc@ntc.gov.ph

just make a formal complaint describing your problem and include the names of the SMART wifi contacts if possible. para naman matuto ang SMART na yan.

God Bless us 🙂

as always,

I’m Faby – ur buddy
(SOldiers Hills Vill, Alabang, Muntinlupa)

P.S.
Mag ingat kayo sa ibang mga bloggers dito dahil, may mga taga SMART na nagpopost at nagbabasa ng post dito, kunwari nagrereklamo din sila na customer.

At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe 🙂

============================================

My POst Last November:
——–
To my co-bloggers,

I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC (National Telecommuniations Commission) and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

I hope you could also file your complaints to the NTC, – ntc@ntc.gov.ph (pls. email them too)

so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

God bless us all

@remarks:

huh? you got it all wrong, what i am trying to say is, don’t expect a dedicated 256kbps for 988 only, every isp knows that a true dedicated 256kbps circuit is expensive, what the isp is telling you are all LIE, they will advertise something without telling the whole mechanics. napaka fraudalent na sabihing PHP988 for 256kbps whereas the truth is yung 256kbps is a shared/contentaion bandwidth.

hindi ang tulad ko ang mahina ang isip, kundi ang mga taong madaling LOKOHIN at MADALING MANIWALA sa isang simpleng advertisment na hindi confirm kung totoo nga o hindi, AT hindi ang tulad ko ang nag-papabagsak sa bansa natin kungdi ang mga corporation na puro kasinungalingan ang ibinibigay sa mga consumer.

in other words… if you think a 988 pesos is suited for a “dedicated bandwidth” then think again because you might be wrong… raw bandwidth is not cheap they are expensive anywhere else, they become cheap if the bandwidth is being distributed among other users… sa madalit sabi — wag-umasa sa isang simpleng advertisement lang. kaya nga advertisement eh…

Pwedi bang MA HACK ANG SERVICE NANG SMARTWIFI?

PLS. IF PWEDI XA, GIVE US SOME TIPS HOW TO DO IT..

THANKS A LOT

PEACE!!

To Krome
================================
Fabian’s Post:
At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe 🙂

=====================
Krome’s Post w/ Fabian’s Reply inside the Parenthesis:

the term WI-FI is not the actual technology, it is a “Certification” and “Standard Guidelines” for any 802.11b/g wireless gears which operates in the 2.4ghz spectrum, there are 2.4ghz wireless lan gears that is not a certified “Wi-FI” but a 802.11xxx compliant.

(but still the point here is that SMART is not WiFi it is WiMAx, so fraudulent padin ang sinasabi nila. at mismong tech crew na nga nagsabi na WiMAx sila eh dahil 5.2 Ghz ang Frequency nila kahit tignan mo pa sa config nila, tapos sasabihin pa ng iba dian na WiFi, masmarunong pa tayo dun sa provider)
—

Wimax on the other hand is the “Certification” and “Standard Guidelines” for 802.16 compliant which operates in the 5ghz spectrum.

(You could say that WiFi and WiMax are just Certifications, still common sense it is called “technology”, it’s not just certifications as what you have said.
Kung ang Intel nga eh they classify WiMAx as Technology not just a mere certification(Diba ang 3G considered as a New Technology, eh ganun din ang WiFI at WiMAx noh it’s also a technology:
“WiMAX is a standards-based wireless TECHNOLOGY that provides high-throughput broadband connections over long distances. http://www.intel.com/netcomms/technologies/wimax/”

at ano ba ang depinisyon ng word na TECHNOLoGY: ang sabi ng dictionary –
The application of science, especially to industrial or commercial objectives.

oh diba napakalawak ng scope ng word na technology kaya wag mo ng icorrect na sabihin mo pa na WiFi is not the “actual technology”. sabi na nga ng dictionary eh.)

—
Line of Sight is a general term used in rf communication which simply means, it is required if both point-point end have a limited power output.

any RF that is beyond 900MHZ is called a microwave frequency due to the wavelength size, the 5ghz wimax requires more of LOS than that of 2.4ghz.

(Oh kaya nga, edi tama padin ung sinasabi ko na dapat itawag dian ay hindi SMART Wi-FI, dapat Smart Microwave Internet dahil Microwave padin considered ang frequency nila. at since WiMAx ang tecgnology nila hindi WiFI. pati nga meaning ng WiMAx me word na Microwave eh – WiMAX is an acronym that stands for Worldwide Interoperability for MICROWAVE Access.

At saka sino naman nagsabing “the 5ghz wimax requires more of LOS than that of 2.4ghz.”, common sense naman kaya nga sila nagimbento ng WiMax dahil gusto nila ng masmalakas at malayo ang range kaysa sa WIFI na 2Ghz lang. at sa WiMAx nga eh pwedeng NLOS, (Non Line of SIght)eto sabi – “connectivity WITHOUT the NEED for DIRECT LINE OF SIGHT with a base station..” – http://www.wimaxforum.org/about/faq/

====
O ayan gusto ko lang sagutin ung mga pinost mo Krome, pero ang bottom line dito ay eto.
Alam namin na magaling at matalino ka, hanga kami sa mga technological-know-hows mo at scientific definitons na binibigay mo pero
sa mga pinost mo bang yan eh, nakatulong ka bang masolve ang mga problema namin dito sa SMART WIFI.

Alam mo, ang pinaka tema ng blog na ito ay para sa mga nagrereklamo sa SMART WIFI at para matulungan sila. Kung sana ung talino mong yan eh ginagamit mo para matulungan kami eh di mas kapakipakinabang pa di ba? imbes na irrelevant infos ang pinopost natin.

Eh ang panay pinost natin lang eh pangcricritizise sa personal na talino at kakayanan ng mga blogger dito. wala man lang akong nabasa na nag-bigay o propose ka man lang ng solution para matulungan o masolve ang problema sa SMART WIFI. panay pagkokorek lang sa mga terminong ginagamit namin. Ikaw nga mismo eh, hindi SMART WiFi subscriber at ganun mo nalang alipustahin ang mga subscribers, wala kang karapatan na mangorek ng subscriber dahil hindi mo naman alam kung ano nararamdaman namin talaga eh.

You’re out of the box my friend, you can’t give something w/c you don’t have. Wag kang mayabang na parang alam mo na lahat ng bagay tungkol sa SMART Wifi eh hindi ka naman subscriber.

Mabuti pa kaibigan, gaya ng marami dito eh magtulungan tayo na makahanap ng solusyon at hindi panay puna at bangayan. Hindi naman sa nagbubuhat ako ng bangko. tulad ng ginawa ko pinost ko dito na sumulat sila sa NTC para maaksyonan kagad.Hindi ba’t mas-maganda at mas-uunlad ang Pilipinas kung lahat tayo eh nag-iisip ng solusyon at nagtutulunagn na masolve ang problema.

Wag tayong maghilahan pababa, bagkus magkaroon tayo ng concern or care man lang sa isat-isa. Magbayanihan tayo kaibigan. Gamitin natin ang binigay ng Dios na talento, talino at tapang natin sa tama at makakatulong sa ating kapwa…

Un lang po, pasensya na kung medyo nag-react ako sa iba mong pinost krome 🙂

God bless us 🙂

as always,

I’m your friend — Faby

@ the crew

PRE, SALAMAT HA.. MA TRY NGA.. HEHHE

PRO, NKITA MO NABA KUNG ANO ANG NSA LOOB NG PATCH ANTENNA MO OR UNG ANTENNA NA GALING SA SMART?

TRY MO LANG PRE, AT BKA MAGULAT KA AT GUSTUHIN MO NALANG GUMAWA NANG SARILI MONG ANTENNA PARA MKA ACCESS NG FREE INTERNET SA SMART..

HEHEH

astig!!

peace!!!

sa mga namomoblema sa connection pag magpapakabit kayo sa smart make it sure na 92db ang receive nang anteena nyo pag hindi mabagal talaga yan…at pag malayo layo sa inyo ang cell site much better pakabit na lang kayo dsl… or taasan nyo anteena nyo up to 30 feet para receive nyo signal maayos then kabit din kayo anteena nang tv sa poe para malakas sagap..yun lang…this things will help you or if you’re not satisfied on it..you can visit the nearest smart wireless center and ask to disconnect your service with them like i did… then keep nyo anteena nyo for personal use… eheheheh…tutal nanloloko sila lokohin na rin natin sila by means of hacking their service..yun lang po bow…

@fabian:

—————-
At saka sino naman nagsabing “the 5ghz wimax requires more of LOS than that of 2.4ghz.”, common sense naman kaya nga sila nagimbento ng WiMax dahil gusto nila ng masmalakas at malayo ang range kaysa sa WIFI na 2Ghz lang. at sa WiMAx nga eh pwedeng NLOS, (Non Line of SIght)eto sabi – “connectivity WITHOUT the NEED for DIRECT LINE OF SIGHT with a base station..”
——————–

🙂 o.k.

hey, di ko lang alam kung makaka tulong ito sa mga smart wi fi users, pero sa mga naka canopy, ayusin niyo yung distance tapos try niyo palitan yung ap/bs.. meron kasi ako nabasa nagka problem sa isang base station, ang ginawa, nag hanap ng ibang base station.

kaka apply ko din lang ngayon sa smart wi fi… kung meron akong problems about it, post din ako at hahanap ako solutions about it..

anyway, near katipunan kami, sana ok naman yung smart wi fi dito….

My friends,

update lang, sana po eh subukan nyo ung inadvice ko sa inyo na sumulat sa NTC – ntc@ntc.gov.ph – para makasyonan kagad ng SMART ang problema niyo at matapos na tulad po ng sakin.

at isa pang magandang balita, kahapon lang tinawagan naman ako mismo ng manager ng SMART Wireless Center dito sa alabang at milagro dahil ngayon naman sabi sakin pwede ko daw irefund ang binayad ko at naintindihan at nadama daw nya ang paghihirap ko sa SMART wifi na yan noong nabasa niya ung sulat ko.

kaya, sa Monday eh dadalhin ko na ung antenna nila at isusuli ko na dahil nga bibigyan daw nila ko ng refund at awa ng Dios eh waived nadin ang Termination fee ko — wala po akong binayaran ni singko.

Kaya mga friends, kindly read my previous post to have an idea kung pano nyo susulatan at irereklamo sa NTC ang SMART. at tyak ako eh w/ God’s help eh matatapos nadin ang mga problema niyo.

Pls. share this info to all your friends and kindly repsot it to inform them

God Bless us 🙂

============
My post last Dec.15

My dear Co-bloggers,

Guess what?

After ko sulatan ang NTC at ilang daang beses kong finallow-up ang complaint ko sa smart Wireless Center eh awa ng DIOS. tinawagan ng NTC ang Special Accounts ng SMART at Chineck ang mga problemang ito at mukhang sinabon sila.

Dahil tumawag sakin bigla ang pinaka head ng Smart Wifi Special Accounts at tinanong ako kung itutuloy ko pa ba daw ang subscription ko, sinabi nila na tinawagan sila ng NTC regarding my complaint.

Sabi ko eh almost 1 month (nov. 5 ako kinabitan) na ang useless smart wifi ko at hindi ko man lang nagamit ng maayos, tapos 2 times nako dinalaw ng tech crew, pinalitan na ang antenna, nireset na lahat ng config ko at wala pa ding nangyari at ang sabi sakin ng tech crew nila. eh wala na daw sila magagawa dahil ang may problema na daw talaga eh ang system mismo ng SMART wifi. So kung mismo ang SMART wifi System na ang problema eh di wala na talaga tayong magagawa.”

Kaya Nagrequest at nagfile ako ng formal complaint sa smart at NTC, asking them to WAIVE any Termination Fee dahil fraudulent ang service nila at hindi ako satisfied sa binayaran ko, and it would be a slap on the face of a customer asking them to pay the rest of the subscription, when at the very start eh hindi mo man lang nagamit ng maayos ang internet mo. (my speed only ranges 16-80 kbps and every 5 mins. I got disconnected)

Sabi sakin ng head ng SMART WiFI special Accounts Dept. eh “don’t worry po, expect that your complaint will be positively granted. Sorry for the delays” — meaning hindi nako magbabayad ng anumang termination fee. Thank God

Hintayin ko nalang daw ang tawag nila dahil advisan daw niya ang billing dept. ng SMart at Meridian. hay salamat sa Dios at tapos nadin ang problemang binigay ng SMART wifi sakin.

Kaya mga friends na may reklamo sa SMART wifi, Kung gusto niyong aksyonan kagad ng SMART ang reklamo niyo eh. mag email lang kayo sa NTC — ntc@ntc.gov.ph

just make a formal complaint describing your problem and include the names of the SMART wifi contacts if possible. para naman matuto ang SMART na yan.

God Bless us 🙂

as always,

I’m Faby – ur buddy
(SOldiers Hills Vill, Alabang, Muntinlupa)

P.S.
Mag ingat kayo sa ibang mga bloggers dito dahil, may mga taga SMART na nagpopost at nagbabasa ng post dito, kunwari nagrereklamo din sila na customer.

At dun sa pilit na sinasabing wifi ang SMART, tinanong ko ung SMART Tech Crew at ang sabi sakin eh. hindi naman daw wifi talaga dahil, microwave ang ginagamit nila 5.2 Ghz yata, kaya WiMAx na daw sila hindi wifi. Common term kasi ang WIFI kaya un daw ang inadvertise ng SMART. pero hindi ako maniwala na WiMAx na sila dahil bakit kailangan pa ng line of sight. MIcrowave lang talaga lang sila, ung parang ginagamit ng mga TV Network kapag nasa field sila, diba may News Van (Electronic News Gatherer ang tawag) sila na may mataas na antenna na nakadirect sa station Transmitter nila. Ganun ang technology na ginagamit ng Smart WIFI, at ang Tawag dun ay Microwave Tech. hindi WiFI. Kaya dapat tawag dian eh SMART Microwave Internet ehe 🙂

============================================

My POst Last November:
——–
To my co-bloggers,

I really had enough of this fraudulent SMART WIFI, and so I reported this to the NTC (National Telecommuniations Commission) and told them all of these problems. I even referred them to visit this blog to prove the veracity of my claim.

I also asked them if the Termination fee (1 yr Lock-in period) has a legal basis, since I haven’t read it nor signed any contract to SMART.

I hope you could also file your complaints to the NTC, – ntc@ntc.gov.ph (pls. email them too)

so that they will really act and investigate into this. we could also file a CLASS SUIT against SMART if worst comes to worst.

God bless us all

check out other people having nightmares with smart wifi at tipidpc.com. so soborang daming may problem sa smart umabot na ng 256 pages ung thread..

http://www.tipidpc.com/viewtopic.php?tid=35471

i am a smart wifi user but so far i have not experienced anything regarding your complaints. i think it’s because of my location. i’m living in mindanao and the only complaints i’ve heard are no connection when the weather is bad and the limited area serviced by this ineternet connection. however, i sympathized with you all. i suggest you send your complaints to the philippine daily inquirer, specifically the consumer article and air all your grievances. at least the whole philippines will know about this and hopefully smart will do something!

Oops, kbps pala. hindi Mbps

Ako taga Bacolod ako. 384k ang speed namin pero 2.5k/s lang ang speed kung mag download ako. Paano yan magtataas?

Smart Wifi will be getting some competition come January. A startup company is setting up Cebu City as a mesh network based on Tropos technology. If the setup works as predicted, the entire Cebu will be a seamless Wifi hot zone that doesn’t require line-of-sight to the Wifi node. And it’s only P899 for 384kbps.

Let’s just hope the system works as planned. If it does, Smart Wifi is as good as dead and we can have a true Wifi/Wimax network in Manila too. Cheaper pa.

I am currently a Meridian Subscriber. My review on the service? The speed is pretty decent on my end (probably because I live near a cellsite) WHEN I have a connection.

When your connection inevitably fails, their customer support is TERRIBLE. The technical support is WORSE. And they only truly acted upon my problem when I called their sales department and asked for the procedures to terminate my account.

Also, their billing system is heavily flawed. They require you to enter an activation key for every month that you want to avail of the service. Prepaid masquerading as a postpaid subscription. My activation keys expire on the 17th of every month. Apparently, my billing arrives every 18th. So every month, I pay for 1-3 days (depending on weekends & holidays) that I have no internet access. That is just bad business practice.

Check out the website link I gave above for my full beef with Meridian/Smart’s service.

@denskie

Dadating din panahon mo. lol

Smart Wifi really sucks @ customer support. for 2 months i dont have a decent connection yet they didnt do anything about it. i almost call them everyday. ikaw nalang maaasar kakatawag.. i live nearby a smart cellsite yet they cant do anything to fix my problem..

Kung meron lang akong ibang choice na isp provider…

my rate (0-10) = 1

Grabe, unang test sa wi-fi namin, wow, it’s speed exceeded 256kpbs, pero after a week…deadz. Kaya i dont recommend gamerz to play their online games sa wi-fi, mabubuwang ka lang dahil lagi ka madededz dahil sa lag. madaling araw lang matulin tulin ng kunti, pero pag gabi….shhheessh…3 to 30kbps? magdial-up ka nalang…

mga utols kung hirap talaga at mabagal ang speed ng connection nyo lahat eh, mabuti pang ipagbili nyo na lang yang mga pc nyong inutil sa junk shop kc ang tingin ko jan di kaya talaga ng mga pc nyo,pang DOS lang kc ang gamit nyo,hindi pang windows invironment.
pls…wak kayong magalit sakin huh !

Pwede bang mey magsulat dito ng step-by-step process kung pano access at configure ang “canopy” ng smart wifi? Tried using 169.254.1.1 to access it, d ko magawa. I’d like to switch my base station, baka mey mas malakas from wer I’m connecting now.

eh mga utols bago kayo nag pakabit sa smart d ba alam natin lahat ang mga kondisyon AT kailangan ng LINE OF SIGTH para sa maayos na signal,imagine tapalan mo lang ng basahan ang anntena nyo tapos na ang lahat sa inyo lalo pa kayong mga nasa bundok, kung ako sainyo bumaba na lang kayo d2 sa kabihasnan.
Merry X Mas to all !

can you help me configure my connection?

Meron ba sa inyong hindi makaacess ng ibang websites?

Friendster, hotmail and multiply, hindi ko mapuntahan pero alam kong hindi sila down. Gumagana naman yung ibang websites.

Hindi rin sa browser ko kasi parehong Firefox at IE ayaw gumana.

Patulong naman o.

Denskie,

Payo ko lang sayo tsong bago ka magcomment ng kung ano-ano eh basahin mo muna lahat ng blog dito para alam mo ang sinasabi mo. Nagmumukha ka tuloy mangmang eh dahil hindi mo naman alam ang background ng problema. People are destroyed by lack of knowledge.

Dig deeper pare, wag lang sa ibabaw ok. Para ka tuloy isang drum na napakalaki na walang laman, na kapag pinukpok ay napakaingay.

O trip mo lang talagang mang-asar o magpapansin dito pre ehe. Ok napansin ka na…O research ka muna ha ng topic nato para naman may sense yung sasabihin mo ok. Walang pikunan ha 🙂

Happy new Year to you! God bless us bro 🙂

mga utols hwag kayong maaasar sakin talagang ganito d2 sa pinas masyadong late ang technology, kulang pa kompara sa ibang bansa at kung gusto nyo ng perfect connection sa USA kayong lahat mag pakabit para satisfied kayong lahat d ba ! lang magagawa ang kadadakdak ninyo,ganito lang yun TAKE IT OR LEAVE IT ! sa ngayon, yun palang ang kaya ng smart/pldt ang kitid naman ng utak nitong c fabian kung ayaw mo ng smart connection dahil may problema ibasura mo na lang yang inutil na PC mo at pagkakakitaan pa yan ng mga basurero, kahit saan kang lupalop pumunta walang perfecto ! HAPPY NEW YEAR PARE ! hwag nating madaliin darating din ang araw maaayos din yan

Hi! Sori for Blogging several times. Hey, Fabian, I followed your advice and emailed the NTC as well as going to my SMART branch and applying for a total refund and disconnection. I pray I would be as successful as yourself. The current problem we have is not just. I just hope and pray that either SMART gives us what we are paying for or it gives me my money back. Thanks

@Argent Seraph

Hi! taga negros man ko! particularly sa Kabankalan!

Im one of the pioneering subcriber here sa kabankalan, few weeks after smart wifi was launched last june 15, nag subscribed ko dayon after a week…pero isa pa ka bulan kag na takdan ang pc at first ok pa man ila nga speed kag connection then pag upgrade nila mga isa gd ka bulan nga down ang base station dri sa kab ky isa lang man dri ila tower, then after na restore ok nman ang speed then mga 2 weeks ago nag drop ang speed nila as in hinay gd. pro 2 days ago nag blik na sya. tsakto ka gd actualy dra gd ko na inganio sa ila add bcoz at that time wla pa kmi landline but then after a day ang ila contractor nag evaluate ang globelines nag sulod. At first I was really disappointed by their service until now i cant even recommend their service because its realy unstable and not trustworthy. imagine the nearest pay and reklamo center ko is the Gaisano smart wireless pa, so as i really have to ad extrabucks for the fare. anyway your point is right. they should not released yet their “beta” service to all. sa kapigadohon subung ma dungan pa sila sa ka-init sg pumuloyo! SMART idea gd toud ah! subung wla na gd ko kbalo kun ano himu-on ko kun my problema conection ko, wla man may mahimo ang ila csr wla man may ga kad2 d nalayu-an cla cgro. as if they really made us a tied milking cows for a year. happy to find a negrense hir!

i agreed you denskie tama yan….

mga utols Tip Ko LaNg sa inyong lahat para sa maayos na connection hwag kayong gumamit ng KAZAA RESURECTION VER.2.7 kasi may Bad IP Blocker tong version na 2. ganyan din dati ang problem ko sa inyo WEB PAGE DOES NOT LOAD CORRECTLY WHEN I OPEN THE PAGE at saka di rin ako makapunta sa ibang site, 50 to 70 kbps lang ang speed ko dati, pero ngayon maganda na, to be honest umaabot pa ito hanggang 420kbps lalo na sa gabi. mga tsong d naman lahat sa local area network ang problema minsan nasa PC rin ang problema at saka isa pang alternatibo,subukan nyong mag reformat ng hard disk baka naman corrupted na yang mga PC nyo. (modesty aside) maganda lang cguro ang gamit kong PC sa inyo. 64bit ang PC ko, ang OS ko ay windows Longhorn na ngayon ay kung tawagin WINDOWS VISTA.wak kayong magalit sakin mga utols ! again happy holiday!

im not using smart wifi or pldt wifi but based on my repeated experience dealing with malfunctioning, connect-disconnect, slow internet connection with my professional dsl plan with pldt, some adware, spyware, trojan, worms and virus are the actual reasons why these happened.. what i do whenever that happens i reformat my pc (i have 11 so can you imagine how exasperating and agonizing to figure out which one is infected which causes the whole other 10 to stop receiving internet connection) now my pldt wired plan is working perfectly (exept for some mishaps).. i am confident that their wifi is as good as its wired plan.. but i think i have to check it out for myself..

would somebody lend me their lappy..?

Good day hot tempered clients of SMART WIFI. Luckily i didnt swith to SMART WIFI. Im a current subscriber of PLDT myDSL and im getting a 635-700 KBPS, before I had tought of switching to WIFI but I said to myself that I dont have reference of the service. PLDT myDSL share common problems 2 years ago. They are also not consistent with the bandwidth plus I got DC all the times plus the modem they issue is not that tough, A lightning or a sudden blackout can damage the modem, same as your problem it is very hard to reach a customer service and it will take them a week to come over and fix the problem. Most of the installers of the DSL are ex line men so thier knowledge in PC are not that wide, I had to get the technicians cell number so that i will not get through customer service i just give them 300 for every visit. PLDT and SMART can improve thier customer service it really sucks.

to ARIES

i just want to tell you,,, na depende sa plan na kukunin mo kung yan ay nka crs or higher than that. kc kaya mo nasasabi un kc sa plan na kinuha mo. dati akong nka DSL kya lumipat nko sa Wifi kc. bukod sa mahal eh papaptayin kapa sa monthly bill nila compare mo nmn sa wifi ok nmn. depende nlng sa kanila @ tsaka nung una my problem din ako dun. sa wifi. nag format ako ng C: de naayos. ok na ang pC ko. at ang speed ko umaabot pa nga ng 500 kbps.
tsaka may shop kmi kaya nyang patakbuhin ang 10 unit sa plan namin na 256 kbps. tnx

On the first day of Christmas,
Smart Wifi sent to me
A part-wifi connection

On the second day of Christmas,
Smart Wifi sent to me
Too-Shitty Broadband
And A part-wifi connection

On the third day of Christmas,
Smart Wifi sent to me
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the fourth day of Christmas,
Smart Wifi sent to me
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the fifth day of Christmas,
Smart Wifi sent to me
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the sixth day of Christmas,
Smart Wifi sent to me
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the seventh day of Christmas,
Smart Wifi sent to me
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the eighth day of Christmas,
Smart Wifi sent to me
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the ninth day of Christmas,
Smart Wifi sent to me
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the tenth day of Christmas,
Smart Wifi sent to me
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the eleventh day of Christmas,
Smart Wifi sent to me
Eleven-inch pipe problem the’re saying,
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the twelfth day of Christmas,
Smart Wifi sent to me
Twelve Connection Disconnecting,
Eleven-inch pipe problem the’re saying,
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

ahahahahhhaahhahhaha /un lang

ei i’m plannin to subscribe to pldt mydsl 999 and im so fortunate that i bump into this site, and its sure hell that i found a lot of very importnt stuffs and reactions about the services of pldt dsl so im considerin smart wifi, however ganun din ang reactions… uhmm anu talaga ang best na internet service sa lahat ng available ngaun? and posible kaya na depende s location mo ang speed ng internet (dsl or wifi)? i’m in betterliving paranaque and if someone knows which is the best internet service there is in the hood can you tell me please??!!! tnx!!!

ogag ka. mga ungas lang magtitiyagang gumawa nyan. La ka malamang magawa sa buhay mo. magtrabaho ka ng d puro ganyan ginagawa mo. corny mo.

na ingit si corny mo wwahahaha

Salamat sa pagtangkilik sa aking ginawang “Shitty-SMARTWifi Carole”…..
Salamat sa inyong lahat… talagang pinag-ubusan ko yon ng ilang minuto sa buhay ko…bakasyon naman eh… hehehe…

Si “corny mo” naiinggit lang sa atin… kasi buong bakasyon natin.. siya nanduon siya at gumagawa ng SHITTY-SMART Wifi Connections NILA!!!!… HAHAHAHAHA!!!!

huhohohohoho!!!!!huhuhuhohohohoho…

sabi pa ni “corny mo” sa akin… and I quote him…

“ogag ka. mga ungas lang magtitiyagang gumawa nyan. La ka malamang magawa sa buhay mo. magtrabaho ka ng d puro ganyan ginagawa mo. corny mo. ”

hahaha!!!… Paano ba naman tayo magkakaroon ng magandang connection kung ganyang klaseng Engineers meron ang Smart???? Sa binibitiwang salita nakikita ang pagkatao ng isang tao….ika nga…

Wala nga akong magawa… eh.. bakasyon eh… Eh Professor ako sa College Of Computer Science and Engineering eh…
Eh.. hindi na namin problema kung hanggang ngayon e gumagawa kayo dyan sa SMART para ayusin “Kuno” ang aming connection…

Bakasyon kami.. ikaw ang MAGTRABAHO!!!! DAHIL MALAKI ANG BINABAYAD NAMIN SA INYONG SUPER SHITTY SMART WIFI CONNECTION…

NASASAKTAN KA DAHIL TOTOO ANG LAHAT NG LINYA SA AKING “Shitty SMART-Wifi Carole”

It’s a waste of space (the ‘carol’), really.

I’ve been getting a good stable connection since getting smart wifi installed. I just want to ask if there is a step by step guide to optimize the canopy system. I have tweaked my computer the best I can. Now I’m interested in doing the same for the canopy equipment. Thanks in advance.

The experience I’ve had with Smart WIFI is so bad I think I’m going to suffer from high blood pressure any moment now. I have to wait for 2 weeks before their technicians came yesterday to install their antenna (or whatever they call it) into our home and setup the connection to my pc. I was asking them if I would be assured of a continuous connection (I’m used to internet streaming movies, music and stuff) and got no reply, as if they now what would happen later. After everything was setup, I noticed immediately that the connection was very slow. I initially thought it might be like that in the beginning. To my dismay, my connection only peaked to 60kbps during the night and 115 kbps the morning after. And worst, around 5:00 pm, I couldn’t connect to the internet anymore up to now. I called *1888 but all I got was a reply from the other side is that things are under repair at my base station. I highly doubt that they really have technicians working there at that time (it’s Dec. 31).

It’s just so disappointing that after reading the other comments here, I’m already thinking of cancelling my subscription.

Just a tip for those wanting to complain to NTC. I’m a gov’t worker myself and it would be more advantageous if you would send your complaints against Smart in writing. Because of red tape, things like these need to be documented, so it is better if we do it this way. It would be even better if someone launches a signature campaign so the complaint will have more bearing.

hayun!!!! si Michael siya pala si “Corny mo”… hahahaaha!!!

Scrudge!!!!

Hi there Smart WI-FI users,

Having problem running cyber cafe with wifi?
I think Wi-fi is not that static enough to handle heavy loaded traffic such as steaming videos, downloading OS w/c is 600 Megs file and more. Per to its speed I don’t think this will serve u any good for running a cyber cafe, but only for 1-2 computers if your’re in lets say below the avarage range spot. One realy a big prob is the customer support, sometimes they are dumb to answer very easy questions. They are lack of networking knowledge as well as hardware basta marunong sa computer un na hahaha so lame!!!!

Viruses, snooping into people’s computer and more malicious internet treath, hacking etc.

The solution to this is setup a FIREWALL, a bastion host w/c separate the outside world to you inside LAN. If its only a home firewall use a single host with a config of Gateway/FIrewall/Dhcp/ eth0 and eth1. This setup will assure all computers in your LAN will be safe from hackers.

Peace!!

^Robust

@ another wifi user

I do experience the same thing… pag holiday… medyo okay ang speed ko… Pag may pasok sa makati, sa qc, sa manila at sa mga net-active places… WALA na… bagal na internet ko…..
Ang ibig sabihin talagang bandwidth allocation lang ano???? Hindi ba mga kapatid sa Wafi????!!!! este Wifi….
Na pag hindi kailangan sa mga net-active na mga lugar ang bandwidth.. saka lamang tayo binibigyan ng malaki-laking bandwidth…
Ito’y SIMPLENG LOHIKA lamang… BANDWidth allocation ang problema kung kaya’t ako’y nagtataka kung bakit meron dito na nag-uusap pa nang tungkol sa RF modulation… etc… etc… just to MALIGN the antenna… TAMA sila na sa Radio signal ang problema KUNG at KUNG ang kanilang CONNECTION SPEED ay CONSTANTLY LOW…. yun… agree ako doon kung hindi talaga bumibilis KAHIT holiday ang kanilang connection…
At sa mga katulad ko na ang ANTENNA ay malapit na malapit sa Tower…. HALOS NAKATUTOK NA NGA,,,ANG CONNECTION SPEED KO AY OKAY PAG HOLIDAY PERO KUNG MAY PASOK … BAGSAK NA….. 80, 70, 50, 40, 45 Kbps…
Ito dapat siguro ang pag-usapan at ikonsidera ng mga nag-uusap pa ng hitech dyan tungkol sa radio communications. Hindi ba???
EWAN KO … BAKA NAMAN KAYA… MAY MGA PUNONG BIGLA NA LAMANG LUMALAKI ALONG THE TOWER AND MY ANTENNA’S LINE OF SIGHT KAPAG MAY PASOK causing the RADIO SIGNAL to degrade… AT PAG HOLIDAY, LUMILIIT NA ANG MGA PUNONG ITO causing the RADIO signal to be effectively transmitted and received….o baka naman may mga higanteng tumatayo at minsa’y umuupo…
PARA BA KASING NATATABUNAN NA NAMAN ANG ISSUE TUNGKOL SA BANDWIDTH SHARING AND ALLOCATION AT PILIT PINALILITAW NA CULPRIT AY RADIO SIGNAL…HHMMMNNN.
Ako ay ECE(my 2nd degree) rin naman at naiintindihan ko sila… I graduated CUM LAUDE. I graduated MAGNA CUM LAUDE sa Computer Eng’g and a professor sa Computer Science and Engineering. Kaya halika nga.. pag-usapan natin yan hane….Ito’y simpleng LOHIKA lamang…

Para naman kay Michael….

On the twelfth day of Christmas,
Smart Wifi sent to me
Twelve Connection Disconnecting,
Eleven-inch pipe problem the’re saying,
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

@ PINOCCHIO>>

Pinocchio

Salamat ha.. alm mo ba na nakakainis na halos ang laki ng nawala sa amin.. 4 na araw kming walng internet.. tpos tuloy-tuloy ang bayad,. gagawin pa nila akong tanga e, nag aral ako ng programming.. tsaka may computershop kmi.. ay nako ang management ng smart bulok parin.. tapos parati sinasabi sa customer care eh ganun parin.. turo yata ng smart yun sa mga tauhan nila.. alm mo tol negosyante din ako.. ayoko ng nasisira lahat ng client namin.. kc nakakahiya.. tpos sasabihin ganun ganire.. ay nako ayoko na.. ung dapat kikitain nmn na 10k 4 3 days e nawala.. ayoko na lng magalit.. pero hnd na tama iyon.. tapos sasabihin nila na ok ang internet.. hnd nmn daw napuputol.. oo minsan naiintindihan ko na sila, WIRELESS NGA EH… ayan ha. ewn ko tol.. nanglalambot ako kc wala kaming income ngaun.bagong taon pa nmn, ay nako pasalamat cla at mabait pako.. dti pinupuri ko ang WIFI NGAYON HINDI NA.. ay ang bulok nilang sistema ganun parin. ay nako. ang mga tauhan ko nga pagka hidi natatapos ang ginagawa tlgang kinagagalitan ko. kc hnd sila matututo,, ayokong maging tanga ang tauhan ko.. nako kasiraan sa negosyo un…

I’m trying to get good information here. What can I do if I’m getting a good stable connection? If you don’t have the answer to my question then please don’t reply to me. Anyway, if anyone has the answer to my question please reply to me. Thanks.

@ carlo

We had a harrowing first 3 months under our Meridian’s G_X288 connection package, but at least we got the advertised burst speed, and even exceeded it at times, during that period. When Smart took over and launched their 128Kbps connection package, our connection slowed down. Now, I think you’re better of that us. You know why? We get as low as 20Kbps. Is that a broadband speed? Hell! That’s even worse than some dialup connections. I checked our wireless link and found high latencies on the PING tests results. If you ask me, I think they should rename their service as a Brokenband connection. Just glad that our 1 year contract stipulation with Meridian/SmartWifi will soon be over. Not in a million years will we ever consder renewing it!!!

@Pinnochio

I agree with your observation. In our case, it didn’t matter if it’s a holiday or not. We get the same speed every single day, except for a little “improvement” at the wee hours of the morning. I know this because I sometimes work overnight being a freelance programmer and web designer. Radio antenna/base station problems may cause complication, but under normal circumstances the issue of speed in wireless connection is usually associated with bandwidth allocation. I mean; it won’t really matter how efficient your radio antenna is or how perfect is your LOS if the bandwith allocation in your area is oversubscribed. It’s just like a glass of cold water. Can’t expect to drink it all if you have to share it with 10 more people.

Ok naman so far ang smart wifi namin. Pag nawalan ako ng internet post ko dito. Pero ok naman so far.

Kasi hindi ninyo nararanasan ang nararanasan namin. Alam ninyo, oo hanga ako sa Smart, kasi smart sila dahil sila ang kaunanahang nag launched ng wireless internet.. oo sabihin na natin na sila ay updated sa modern technology. Eto, hindi ba nila naisip na bago sila sana mag labas ng produkto,.eh hindi nila dinaan sa Testing, kasi ang alam ko na kapag mag lalabas ka ng produkto eh dadaan yan sa Testing, sa bagay baka sa sobrang ka atatan ng SMART eh, ayun.. nag labas cla, maski alm nila kung anu ang kakalabasan nito. therefore ung mga consumer ang makakaranas ng kamalasan.. o baka may mag react, bkit ko nasabi kasi sa Programmer na kamuka ko bago namin ilabas ang programm may dadaanan pa itong mahabang proseso.. dba pareng PINOCCHIO….

ok ung product/concept, sa service lang sila bagsak!

Swerte mo kung ok ung connection, pero pag tinamaan ka ng lintek.. naku ang tagal nila mag-ayos. Naranansan kong mawalan ng koneksyon for 3 weeks, walang nangyari sa request kong refund.

kungdi lang mahirap pakabit ng phone line at cable sa min matagal ko na rin pinatanggal ung wifi ko.

Wala talaga mangyayari sa koneksyon mo kung puro bunganga at salita pinapairal mo hindi at utak mo. Karamihan ng tao maayos ang koneksyon pero dahil d ka nagiisip, wala mangyayari sa iyo. kahit kumuha ka ng 7mbps broadband sa kahit anong provider e kung sing ‘talino’ mo ang gagamit, talagang walang mangyayari sa koneksyon na yun. Propesor ka ba? kawawa naman mga estudyante mo puro ingay maririnig nila galing sa iyo , walang laman. Propesor pulpol gunggong.

krapspeed..

kami may shop din.. oo kaya nya.. kaso 2 unit ang kunin mo.. depende sa iyo.. kami ang gmit nmn wifi.. we have 14 pc plus 1 for the server.. if you need my help send a msg @ johono212003@yahoo.com

oopppssss mga repa mali kayo jan.yung connection ko sobrang ok.kahit nung sendfar pa ko……..

ok na ung wifi ko. pati sa mga kapit bahay ko.. sobrang bilis. pati mga kapit bahay ko ganun din. sabi sa wireless center 30 plus daw kami sa AP namin, pero mabilis parin.

tingnan mo .. mali ka pa spelling ng “Professor”. Kaya wala kang bakasyon eh…alam mo na ibig ko sabihin..

kaya nga wireless eh,,, hindi mo ba alm ang ibg sabihin ng wireles sa DSL.. cyempre hnd nmn mag wo work ung iba,. samin nag ra run ang Flyff eh pang DSL yun……

Mga peeps… Last day na ng Christmas Bukas January 5…..Ito ang Twelfth Day of Christmas PERO nalulungkot ako dahil Nagsisipaginit na talaga ang mga ulo natin sa Smart Wifi na yan….
Gumawa na nga ako ng windows program that constantly access several web sites and download something para gayahin ang Ping Flood ni “Napalm Death” to make the connection always ALIVE… pero ganun pa rin talaga.

KANTA NA LANG ULIT TAYO PARA SA TWELFTH DAY OF CHRISTMAS BUKAS…PAMPALAMIG NG ULO…PEACE to EveryONE….Sa mga hindi pa nakayayakap o nakakahalik sa kanilang mga MAHAL sa buhay..Magulang, asawa, anak, kapatid… gawin nyo na…Last day na ng Christmas bukas…….Merry Christmas and A Happy New Year!!!!PEACE to EveryONE sana huwag nang mag-react sa komposisyon ko ang iba dyan…PEACE….tayo.. kahit alam kong Corny ito… hehehe…

On the first day of Christmas,
Smart Wifi sent to me
A part-wifi connection

On the second day of Christmas,
Smart Wifi sent to me
Too-Shitty Broadband
And A part-wifi connection

On the third day of Christmas,
Smart Wifi sent to me
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the fourth day of Christmas,
Smart Wifi sent to me
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the fifth day of Christmas,
Smart Wifi sent to me
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the sixth day of Christmas,
Smart Wifi sent to me
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the seventh day of Christmas,
Smart Wifi sent to me
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the eighth day of Christmas,
Smart Wifi sent to me
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the ninth day of Christmas,
Smart Wifi sent to me
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the tenth day of Christmas,
Smart Wifi sent to me
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the eleventh day of Christmas,
Smart Wifi sent to me
Eleven-inch pipe problem the’re saying,
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

On the twelfth day of Christmas,
Smart Wifi sent to me
Twelve Connection Disconnecting,
Eleven-inch pipe problem the’re saying,
Ten words a-Beating,
Nine CSRs Crying,
Eight Browser-History Clearing,
Seven P.O.E. resetting,
Six TSR’s Trying,
Five unanswered rings,
Four Calls to CSRs,
Three Head aches,
Too-Shitty Broadband
And A part-wifi connection

Grabe i cant believe it.. ang speed koa ng tulin ngaun.. umaabot ito ng 727.30 kbps.. daig ko pa ang naka DSL dito ayos to ah.. sana parating ganito.. Sir ok na ang connection ko.. nakakapag flyff ako.

okay naman ngayon, dati ambagal talaga. parang dialup. siguro last year parang experimento pa, niluluto pa nila ang tamang menu. from customer service to everything

Btw, did anybody noticed that meridian.com (the domain name) is for sale???

Smart.. anu ba yan.. napalitan na lahat ng gadget nila tapos wala pa rin.. ang tatanga nmn ng mga highier technical department nila.. anu ba 2006 na… wow mas mabuti pa ata na mag apply nlng ako ng DSL mas ok pa.. walng silbi yang smart talga.. tamng mura nga pero walang silbi.. itapon na ang smart………………..

Sad to say, the ignorance and carelessness is a general rule at every level of private and public. Go to any city hall and you will see what I mean. Go to PLDT or Globe, Smart, Digitel and fall in line (sit down for a couple of hours) to hear the person who has to make a decision, is on leave, having a meeting, out for lunch. So come back tomorrow. I had 3 bisnesses, 2 of them were incorporated. I closed them all down,after investing few additional millions with no results. I assume that the minimum wage here must be around P300 / day nowadays. In Europe minimum wage is around P400 / hour. Difference is that the pinoy takes merienda of 1 hour in the AM and another one in the PM, + the 1 1/2 hr midday break. Imho, the P300 is much to high as at the end it has to be repaired countless times. What I mean is, the philipines could be very competitive IF people would ENJOY the power of creativity and be proud to their creations. Am I satisfied about my Smart Wifi connection? I do not have those bad experiences as what others do; however the speed is subject to serious fluctuations, sometimes I even loose signal, despite a very good SOL. For sure there is alot of space for improvements. So far, I’m happy that I do have connection, hoping though that there might be some competition soon. Not that the existence of competition will exterminate the national attitude. My apologies for the rare exceptions.

Fyi, I am not a Filipino. And ahem, my English is not perfect? And no, I don’t post in Tagalog, as THAT would be imperfect. I’m not the kind of person pinpointing towards others as not perfect, as I’m not perfect myself. I’m not an ego tripper. Guess, I should leave the blog of the perfect people.
Obviuosly I made a mistake coming here.

@Pinoy Ako.
Obviously you missed the point. Not that I’m surprised. First of all: English is the third language in the world, the second language in the country and the first BUSINESS language in the world, including in IT. Or perhaps, your browser and O.S. are in Tagalog?
” If all/most Pinoys think and act like you do, Ato, then I agree with you, the country’s hopeless.”
Sure, you have a career behind you, as I did. Sure, you earned more (honest) money than I did. No doubt, you will be as successful in your life as I am.
Anyway, with your attitude, you have a bright future.
I wonder how many languages do you speak? How many countries did you visited?
Enjoy your “superiority”.

LMAO

“who cares?”. Obviously YOU do, professor.
In all your wisdom, you might be right, let’s assume you are. What has this to do with WIFI?
“an idiot who didn’t understand a single word” do you have a mirror?
“poor creature”: sure YOU are wealthy, intelligent, mature AND civilized.
Case closed, not worth to strike another key for you, as you proved me right.

@ corny Mo

Pare… BOBO ka pa rin ba…. naipasa mo na ba yung 4 subjects na ibinagsak mo sa college… hehehe….
Classmate mo ako…. si Jun ito…

nakapag bakasyon ka na ba corny mo????
hayaan mo… pag terminated ka na… hehehe sa kapalpakan mo bilang tsr ng smart wifi. puro bakasyon ka lagi…

2.
Subscriber:::::::::::::::::JohnJohn2
LocationOfUNSATISFIED Subs:Montalban,Rizal
Plan/Supposed Speed:::::::: Plan 988/384Kbps
Distance From Tower:::::::: 100 mtrs.
Any object blocking LOS:::: None
UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 0-120
Usual Speed(Kbps) (9am-9pm,Sat)::: 0-130
Usual Speed(Kbps) (9am-9pm,Sun):: 50-185
Max Speed(Kbps),Day&TimeAttained: 255 4am
Subscriber’s Comment on Service: Bullshit
Subscriber’s Comment on CSR’s::: Bullshit
Subscriber’sCommentonTSR’s::::::Bulllshit
Resign “Corny Mo”
OvrAllRateOnWifi(0.0-10.0,worst=0):-2.0(NEG)

1.
Subscriber:::::::::::::::::Pinnochio
LocationOfUNSATISFIED Subs:San Mateo,Rizal
Plan/Supposed Speed:::::::: Plan 988/384Kbps
Distance From Tower:::::::: 75 mtrs.(approx)
Any object blocking LOS:::: None
UsualSpeed(Kbps)(9am-9pm,Mon-Fri): 5-120
Usual Speed(Kbps) (9am-9pm,Sat)::: 25-130
Usual Speed(Kbps) (9am-9pm,Sun):: 80-175
Max Speed(Kbps),Day&TimeAttained: 275 3am
Subscriber’s Comment on Service: Bullshit
Subscriber’s Comment on CSR’s::: Bullshit
Subscriber’sCommentonTSR’s::::::Bulllshit
lalo na si “Corny Mo”
OvrAllRateOnSmartWifi(0.0-10.0,worst=0)1.5

Pinnochio, Wag mo nang pansinin si “corny mo”. Kulang lang sa tulog yan dahil wala bakasyon sa pagkumpuni “kuno” ng basurang Wifi nila. Kinukumpuni pa eh controlado naman talaga ang Bandwidth allocation…

HAHAHAHAHAHAHA… WAWANG “CORNY MO”… NAG-IISA YATA SA MUNDO… MUNDONG WALANG BAKASYON DAHIL SA PAGKUMPUNI NG SMART WIFI… HAHAHAHA!!!!

Vas te faire foutre, petit con de rien. Essaye de trouver que ce que veut dire ceci dans ton dictionaire.

buti na lang pala di ko na tinuloy yung smart wifi ko.. ang tagal kasi nila dumating. inabot na january wala pa rin yung magkakabit.. pina cancel ko na lang at nagpakabit ng bayantel.. ok yung speed. 256kbps pataas pag lampas 10pm. pero pag umaga. 230kbps – 256kbps…

@Grace,

Medyo magkamukha nga… dahil same “Form” lang naman… Copy paste ko lang and then changed the values….okay… peace!!!