PinoyTechBlog
  • Tech News
  • Reviews

PinoyTechBlog

  • Tech News
  • Reviews
BusinessTech News

Report a PLDT problem via SMS with 77171 TXTPRESS

by Calvin July 17, 2010
written by Calvin July 17, 2010

It’s no surprise anymore that whenever you call the PLDT hotline to report a problem, it will take ages and a day to get to talk to a support personnel. And you would still be lucky if that person can really help you or even give you a sound explanation.

Now PLDT is offering its subscribers a way to report complaints, do balance inquiries, apply for a service via SMS, etc. 24×7.

PLDT TXTPRESS

This service is FREE but it still only available to SMART and Talk n’ Text subscribers.

Here’s how to use 77171 TXTPRESS:

Description Send to 77171
To report a complaint PLDT REPORT <your name> <area code + tel. no.>
To apply for a service PLDT APPLY <your name>
To check account balance PLDT BAL <area code + tel. no.> <acct. no.>
For product inquiries PLDT PRODUCTS
To get inquiries on Business Offices PLDT BUSOFFICES
To get inquiries on payment centers PLDT PAYCENTERS
To get instructions on DDD security access PLDT DDDLOCK
Help Option PLDT Help

Now the question is, will it really offer any value to customers who wants. After texting, the only thing they’d get in return is an automated response. Does it really translate to a prompt action or follow-up? Or even a callback for that matter?

Anybody tried this service yet for reporting problems?

For more technology news and gadget reviews, follow us on Facebook, Twitter and Instagram
customer supportpldtsupporttxtpress
90 comments
9
FacebookTwitterGoogle +Pinterest
Calvin

previous post
Dell Philippines Undergoes Reorganization
next post
Apple admits iPhone 4’s antenna problem, but says other phones have it too

You may also like

PLDT maintains top spot as the country’s fastest...

April 19, 2021

PLDT turns over Home WiFi Prepaid units to...

March 13, 2021

PLDT, Smart hailed fastest speed networks in PH...

January 31, 2021

PLDT Home Biz program offers complete e-commerce ecosystem...

December 5, 2020

Enjoy PLDT Home’s super speed deals up to...

November 25, 2020

PLDT Home empowers home-based businesses with KaAsenso plans

November 11, 2020

Follow us!

Facebook Twitter Instagram Youtube

Instagram

No images found!
Try some other hashtag or username

Categories




Recent Posts

  • Redmi Note 11: Snapdragon 680 Smartphone Starting at Php 8,999

    February 20, 2022
  • Cherry Home Smart Swivel Camera S3 now available

    February 10, 2022
  • Get the vivo V23 5G and vivo V23e 5G and Enjoy Php 1,000 off Plus Freebies

    February 10, 2022
  • vivo V23e 5G – MediaTek Dimensity 810, 8 + 4GB RAM, 44MP AF Front Camera with Eye Autofocus

    February 10, 2022

Follow Us

Facebook

Latest Videos



Subscribe!

Subscribe to our newsletter for the latest tech news and gadget reviews!

  • Facebook
  • Twitter
  • Instagram
  • Youtube
  • Email
Footer Logo

@2018 - PinoyTechBlog. All Rights Reserved.