Reports are still coming in of O+ phones not getting any network signal when a Globe SIM is used. It seems that this issue manifested just yesterday afternoon, July 4, and is still ongoing right now and might continue over the weekend.
The network issue is not a problem on a single O+ model. Users are reporting having the problem on O+ 8.32, 8.52, 8.36, 8.31, 8.15, 8.12, 8.6, 8.75, 8.35 when a Globe SIM is used. It doesn’t seem to be entirely a Globe issue because those SIMs work when transferred on a different handset. Other SIMs posed no problem when used on the same O+ phone.
However, O+ is saying that due to the recent system upgrade by Globe, it affected the service of prepaid subscribers and claims that there is nothing wrong with their devices.
O+ is still working with Globe for a fix though. They’ve been talking with Globe support for the whole day and released an announcement on their FB page about 2 hours ago.
Well it seems that the problem hasn’t been resolved yet and it doesn’t bode well for the affected customers unless both parties will be working over the weekend to fix this. Please continue to monitor the O+ FB page for updates.
