Just over 4 weeks ago, I discovered that local XBox 360 stores have been pulling out the consoles from their shelves. Despite the growing competition between the PS3, XBox 360 and the Wii, I suspected something big would come up soon from the Redmond company.
A week later, Microsoft announced it’s going to extend the console warranty to 3 years which would cost the company well in excess of $1 billion. Industry experts say this is the largest warranty extension of its kind, ever. With 11.6 million Xbox 360s sold, about 1 in every 4 of these consoles fail and require the warranty. The rates could be higher with some people experiencing as many as 3 broken consoles. The warranty covers customers who suffered from the “three flashing red lights” error messages.
Despite this development, I’ve finally decided to get a Nintendo Wii instead.
Anybody out there had their XBox 360 returned recently?
[tags]microsoft, xbox, xbox360, recall[/tags]