PinoyTechBlog
  • Tech News
  • Reviews

PinoyTechBlog

  • Tech News
  • Reviews
BusinessMobile

Globe SuperUnli 25 is not so unlimited after all?

by Calvin August 12, 2010
written by Calvin August 12, 2010

There are lots of Globe prepaid subscribers who availed of the SuperUnli 25 promo that got their numbers blocked from registering again with the promo. Globe customer service tells subscribers that the reason why they are blocked is because they are making an unreasonable number of calls or unreasonably prolonged calls.

superunli25

So is Globe’s SuperUnli 25 not so unlimited after all?

For those who are not in the know, the SuperUnli 25 is Globe’s nationwide promo allowing Globe prepaid subscribers to make unlimited calls and texts to any Tattoo, Globe Prepaid, Globe Postpaid or TM number for 1 day for only P25. [FAQ]

Now these subscribers who were banned from the promo were replied by Customer Service using this canned message about Globe’s Fair Use Policy:

Good day. We apologize for the inconvenience this may have caused you.

The fair use policy states that call and text offers are applicable for person to person transactions only. They are not intended and should not be used for commercial purposes. Call and text offers must not be abused by the subscribers (i.e. subscribers must not make an unreasonable number of calls or make unreasonably prolonged calls).

Globe has decided to tighten the control measures on text spam to protect our valued subscribers from unsolicited SMS broadcasts. Rest assured that we are always looking for ways to serve our subscribers better.

Hope this information helps you with regards to your concern.

I clearly understand about their right to block people who abuse the unlimited promo by sending spam messages or using it for commercial purposes. But these irate customers claim that they are availing of the promo for personal usage, one even uses it for long-distance relationship.

So Globe, what’s the real deal here? Why should “unreasonable number of calls or unreasonably prolonged calls” be a reason why some numbers are being blocked from a promo that’s supposed to be unlimited?

Here’s the complaint thread along with replies from customer service.

For more technology news and gadget reviews, follow us on Facebook, Twitter and Instagram
globeglobe telecomssuper unlisuper unli 25unlimited
46 comments
0
FacebookTwitterGoogle +Pinterest
Calvin

previous post
Lenovo Inks Partnership with WNCAA
next post
Samsung launches NX10 DSLR camera in Rockwell photo exhibit

You may also like

Freenet and PayMaya Team Up for #NextPH Social...

July 1, 2017

iPad Air and iPad mini with Retina now...

December 17, 2013

Globe Telecom reverses charges on the P3 million...

December 11, 2013

The P3 million Globe bill statement, this time...

December 10, 2013

Globe launches new iPhone’s along with own Yolanda...

November 15, 2013

Globe bares new iPhone Forever Plans, lets you...

November 8, 2013

Follow us!

Facebook Twitter Instagram Youtube

Instagram

No images found!
Try some other hashtag or username

Categories




Recent Posts

  • Redmi Note 11: Snapdragon 680 Smartphone Starting at Php 8,999

    February 20, 2022
  • Cherry Home Smart Swivel Camera S3 now available

    February 10, 2022
  • Get the vivo V23 5G and vivo V23e 5G and Enjoy Php 1,000 off Plus Freebies

    February 10, 2022
  • vivo V23e 5G – MediaTek Dimensity 810, 8 + 4GB RAM, 44MP AF Front Camera with Eye Autofocus

    February 10, 2022

Follow Us

Facebook

Latest Videos



Subscribe!

Subscribe to our newsletter for the latest tech news and gadget reviews!

  • Facebook
  • Twitter
  • Instagram
  • Youtube
  • Email
Footer Logo

@2018 - PinoyTechBlog. All Rights Reserved.