Globe recently issued a statement on their Facebook and Twitter accounts that they’re currently fixing a network issue affecting subscribers in some parts of NCR.
Affected areas include:
- Las Pinas
- Makati
- Muntinlupa
- Manila
- Paranaque
- Pasay
- Taguig
- Caloocan
- Cabuyao
No timetable was announced but as expected, the company assures you that they are doing everything to resolve the issue.
Globe Telecoms is expected to launch their own LTE network service this month. We were assured though that deploying those LTE base stations will not affect their regular network service so it must be something else.
I for one have been experiencing problems in their network since last week. Getting delayed messages even from Globe numbers. Signal drops intermittently even if the area is supposed to have a strong Globe signal. Sometimes, it’s hard for Globe to Globe calls to connect.
Any reports on your end?
UPDATE: Globe issued an official statement on what actually happened and informs us that everything’s back to normal.
Following an initial statement released in social media, Globe said that the connectivity issues experienced were due to signalling problems within its existing legacy network. Contrary to being spread by unscrupulous parties in the social media, a router supplied by a leading US vendor malfunctioned and had to be reconfigured. This has resulted in Globe customers experiencing difficulty making and receiving calls in some parts of Las Pinas, Muntinlupa, Paranaque as well as parts of Manila and Pasay this weekend. The issue was detected Saturday and was partially resolved by Sunday. As of press time, the problem has been completely resolved and all services in the affected areas are back to normal. Globe will also be replacing this system in conjunction with its new network build.
