Got this news from a friend who used to work at Connect2 in Fort Bonifacio Global City.
Call center employees were apparently shocked after they learned that the office was closed last Friday, December 9, 2005. There was no advanced notice or explanation provided. The operations just suddenly ceased, offices closed and the agents were never informed of it. To make matters worst, salaries were not remitted along with all other benefits, including their 13th month pay.
Connect2 Inc. is a 2-year old call center company with operations here in Manila and headquarters in the US offering voice, email and live chat services. A medium-sized operation with about 198 seats and capacity 600 agents on 24/7 shift.
Connect2inc took advantage of an abundance of college graduates from an Americanized educational system where English is the primary medium of instruction. This foundation, together with our own Accent Training Programs allow us to provide you the best 24 hours a day, 7 days a week customer service representatives available.
My source added that their American employers just discontinued taking on their services and decided to close shop that day. I guess they lost one of their major (and maybe only) client. Your guess is as good as mine. Now, you have hundreds of employees not knowing what to do or where to get assistance.